IOCL, Gujarat Refinery, Doc. — NON RECEIPT OF DOCUMENT

SUB: COOKING GAS BOOKING.
1) MY GAS AGENCY M/S. NURSINGHKRUPA AGENCY/AKOTA IS NOT ALLOWING TO BOOK ANOTHER CYLINDER BEFORE 20DAYS (FROM THE DATE OF FIRST CYLINDER ISSUED).

2) AFTER 20 DAYS THEY ARE TELLEING THAT YOUR CYLINDER WILL REACH WITH IN ANOTHER 10 DAYS.

3) AFTER 10 DAYS THEY ARE SAYING THAT IT WILL TAKE ANOTHER 3/4 DAYS.(I.E. I HAVE BOOKED ON 8TH, 0N 19TH (TODAY) THEY INFORMED THAT IT WILL TAKE ANOTHER 5 DAYS.

THESE PEOPLE ARE HARRASSING THE PEOPLE LIKE ANY THING.

IS IT A JUSTICE TO YOUR CUSTOMER? KINDLY AMEND THESE RULES AND DO THE NEEDFUL.
S.K.NAIR, CUSTOMER NO.155453,
B14, DEEPDARSHAN SOC.NO.1
ATLADRA, BARODA 12
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