[Resolved] Iocl Petrol Outlet — Cheating

S. K. Datta

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana

I have purchased Extra Premium Petrol of Rs. 2156.00 through credit card at 19:27:38 hrs. on 12/09/2011 from IOCL outlet Shri Deep Auto, Main Sector Road, Gurgaon.

While starting for fuel the digital figures brought to Zero. One staff of outlet has distracted me for not checking the reading on the pretext of redeem of credit card, while other staff suddenly acted as stopping the meter. The other staff told that Rs. 200.00 worth of petrol has been poured showing the meter, but surprisingly there was no digital figure for litre of petrol though simultenously it must flush with amount. It means the staff was lying and cheating. Since I was in a hurry, I told to fill the fuel tank which was amounting to Rs. 1956.00 + Rs. 200.00(Charged unlawfully as narrated above), and I paid through credit card. This is a clear case of cheating and action must be taken on the Petrol outlet by IOC.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

S. K. Datta

from Noida, Uttar Pradesh

no action noticed

Mudit Srivastava

from Mumbai, Maharashtra

I bought a new dezire maruti vehicle which has tank capacity of 42 litre.
I purchased the vehicle the from dealer with 5 ltr of diesel in the tank which he poured in the tank in front of me through a container.then i stop at IOCL fuel station Matunga East, Mumbai which is 5 km from the maruti dealer and asked to full the tank .imagine they filled 46.15 lts of diesel in my car which makes the capacity of tank 46.15+4.5 =51 ltr approx.which is impossible .i argued and filed a complaint the complaint no is 9521..
BUT NO RESPONSE till now, they are claiming there is problem with the vehicle when i contacted maruti company.
they said there is 121 tests done when they ship the vehicle.

DEFINATELy this petrol pumps are duping the customers
Anybody looking in this thread from IOCL ???????

Thanks
Mudit
[protected]

mechastron

from Mumbai, Maharashtra

Same thing happened to me in one of the IOCL petrol pump. This is situated below the IIT flyover. They poured 5 litre diesel to my ford figo even after I said to fill the tank. Then they said that they forgot and again started filling till it was full. However, they said that they have started from zero the second time which they did not. Finally the total volume came to 45 litres whereas thee was still 5 litres available from earlier; making it 50 litres. Figo ca is 45lt. Since I was in a hurry, I did not argue much.

Another case of IOCL petrol pump cheating.