Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Sir, we 03 member family were travelling from Aurangabad(AWB) toN.Delhi(NDLS) on 24/04/2012 by SACHKHAND EXP. Train No.12715. We had dinner through same train's pentry. They have charged Rs.60/00 per veg.dinner. Dinner was without curd/sweet and water. Actually as per IRCTC rules, Veg. dinner should be charged @ Rs.22/00 per dinner.Instead of 02 parothas, we got only 02 chapaties in each dinner plate.

On demand pantry manager has issued me a receipt of ROOP CATERERS amounting Rs.180/00 for 03 dinner.
Our journey ticket no. is 15571274 and PNR is[protected] in 3A class.
You are kindly requested to take serious action against concern pentry contractor and convey to me at earliest.
Failure to which will liable for LEGAL action at cost.
Regards.
Kindly Yours, S.M.Devlalivala.Aurangabad431005. Cell No.[protected].

IRCTC — dinner

on 17.7, i boarded 2nd ac from kanpur in sealdah rajdhani by 21-35. they denied me the dinner. when i said in tkt they had included the food....they said "you will get breakfast".

21-35 is too early for a bangalee to take dinner.

Hi IRCTC Team,
I have one issue in ticket logging. When I am trying to book ticket from Rampur(RMU) to Lucknow(LKO) in Bagha Express(3020), it always showing me an error “This halt has been deleted from ISL” but it is still showing in route list and when I am trying to book ticket from ticket counter then there will not be any issue. I think by mistake Rampur station has been removed from the Booking DATABASE, Please do the needful.

I have talked with your costumer care Person named GAURAV on[protected] number. He was so rude and when I have asked to him about this issue then he replies “we can not do anything go and purchase the ticket from Railway station”.I replied that it’s OK this time I will purchase ticket from Railway station but please inform to your referred team about this issue so he can rectify that issue. He replies that no I can not do that. I asked that is there any ticketing system by which I can inform to server team about this issue .He replies NO you go ant take your ticket from counter.

I was really shocked that how can customer care person can talk like this. He was very RUDE within that conversation. I required some action from you people. I am just trying to inform you guys about that error, there is not any personal reason behind this. After all your revenue will also be hitted from this issue.



Thanks and Regards,
Rajat Verma
IM Support
XEROX India Ltd.
Rampur-244926
Email: rajat.[protected]@xerox.com
Tel.No:[protected]/40 (Extn : 4110)

TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 30.00
Date Of Journey 05/7/2009 Ticket Charge Rs 1670.00
Bank hdfcvbvpg Total Rs 1700.00
Train No 2692 Railway Zone IRCTC
From Station SAI P NILAYAM(SSPN) IRCTC Zone IRCTC
To Station CHENNAI CENTRAL(MAS) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status


3 S Prithvi Sai 6 Male 0000/ Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Zone : SR
TDR Filing Date : 09-Jul-2009
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Thanks & Regards,

V.Suresh Kumar
Doha - Qatar
+[protected]

sir i was booking a ticket in Mumbai-Howarah mail(2321 up) on 23rd nov 2009.but at last stage after paying amount the ticket was not booked at all. i tried twice to book the same ticket...but the amount of ticket was being deducted from my account...till now i has not got my money back...the 1st tranction ID is [protected] and 2nd Trancation id is [protected]...sir please tell when i will get back my money...

THE AMOUNT HAD BEEN DEDUCTED TWICE FROM MY ACCOUNT FOR THE SAME TICKET...TRANSACTION ID ONE IS [protected] AND trancation id 2nd is [protected] ..while i was booking the ticket in 2321 up (howrah mumbai mail)...but the ticket was not booked at alll... please do something regarding this...

thank u ...

Resp. Sir
Hello, I request to you send me following ticket history as failed payment refund status. SBI bank has deducted amount
but IRCTC could not got said amount. these details is not available in failed payment status.
1. Transaction ID [protected] date of boking 5.6.2010 amt rs. 2111/-
2. Transaction ID [protected] date of boking 23.10.2009 amt rs. 444/-

now I will submit to bank to get full refund with details.
with regards
a garg


Resp. Sir
Hello, I request to you send me following ticket history as failed payment refund status. SBI bank has deducted amount
but IRCTC could not got said amount. these details is not available in failed payment status.
1. Transaction ID [protected] date of boking 16.8.2011 amt rs. 416/-
2. Transaction ID [protected] date of boking 13.6.2011 amt rs. 558/-
3. Transaction ID [protected] date of boking 8.4.2011 amt rs. 351/-
4. Transaction ID [protected] date of boking 6.2.2011 amt rs. 381/-
5. Transaction ID [protected] date of boking 6.2.2011 amt rs. 1410/-

now I will submit to bank to get full refund with details. my e-mails is
[protected]@yahoo.com
with regards
amit garg

0 minutes ago by

plz send me the booked and cancelled ticket details for dated 14july 2009 and dated16july2009 and dated 27july2009 because I have received wrong bill from my GE Money card co.

DIDNT GET MY REFUND MONEY FOR CANCELLED TICKETS
DEAR SIR,
I HAD PURCHASED A TICKET ON E TICKET through the website of IRCTC.CO.IN WHICH HAS THE PNR NO [protected], TICKET WAS BOOKED IN THE NAME, kusum, nisha, BOOKED ON[protected].WHICH has the transaction no I [protected] AND THE TRAIN NO OF WHICH IS 4005, THE TRAIN LATE MORE THNE THREE HOU .i WAS UNABLE TO BOARD THE TRAIN .SO I HAD TO CANCEL THE TICKETS SO I HAD FILED A TDR IN THIS REGARDS ON THE DAY SO AFTER THAT UNTIL NOW I HAVENT GOT MY REFUND MONEY RS.374/-=) for 2 tickets
until now i havent got my refund money they said they will refund in 90days its already 8months have gone that is 240days have gone they send me a reply that the NJC NOT INCLUDED THAT WAS NOT MENTIONED TO ME WHEN I HAD TO LEAVE THE TRAIN NEITHER THE T.T ASKED ME TO SUBMIT THIS AFTER SAY ABOUT 5MONTHS THEY SEND ME THIS ANSWER THAT
(Dear customer,
Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/N Railway on dt. 08/08/09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 08/08/09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..
Regards,
AMAR JYOTI
[protected]@yahoo.com
Ph: [protected],

TDR filing date:[protected]. Ref. # ekt[protected]
uptil now refund is not done.
S# 2. Passenger Name AZEEM. age 34. Male
PNR # [protected] Booked on[protected] . Date of Journey :[protected]
From: Secunderabad to Aurangabad
Transaction ID # [protected]
Class SL. Railway Zone: IRCTC. Bank: SBI
Train No. 17213.
Internet Service charge: 11.24. Total: Rs. 531.24. Ticket Charge 520.00
ticket was booked for 2 passengers from which one passenger cancelled.
Note: I am doing this reservations and cancellation for my family and friends since long but this is the first time that IRCTC is so late in doing refund. I will be pleased if the make it early so that I can keep IRCTC in my good book. regards. [protected]@hotmail.com

IRCTC : TDR NOT REFUNDED

TDR filing date:[protected]. Ref. # ekt[protected]
uptil now refund is not done.
S# 2. Passenger Name AZEEM. age 34. Male
PNR # [protected] Booked on[protected] . Date of Journey :[protected]
From: Secunderabad to Aurangabad
Transaction ID # [protected]
Class SL. Railway Zone: IRCTC. Bank: SBI
Train No. 17213.
Internet Service charge: 11.24. Total: Rs. 531.24. Ticket Charge 520.00
ticket was booked for 2 passengers from which one passenger cancelled.
Note: I am doing this reservations and cancellation for my family and friends since long but this is the first time that IRCTC is so late in doing refund. I will be pleased if the make it early so that I can keep IRCTC in my good book. regards. [protected]@hotmail.com

I was booked 4Nos. of E-Ticket from IRCTC through SBI Debit Card, but after updating my SBI Acct I was strange that Rs: 840.00 will cutted by IRCTC extra from my Acct. How it is possible. Please send me satisfactory reply.

Date of Booking Tickets 04/11/2011 and 05/11/2011.

IRCTC IS A CHOR COMPANY
TILL TIME IT IS PROVIDING SERVICES IS OK BUT AT TIMES IT BECOMES VERY ARROGANT, NOBODY SHOULD PURCHASE TICKET FROM IRCTC

I have very bad exprence with standard chartered bank and IRCTC.

abhinav — refund of e-ticket

Hi,
I was booking the ticket online with IRCTC but at the time of payment the web page showed communication failure and the ticket was not purchased. My bank account was debited with Rs.1051. following are the details -
Transaction id - [protected]
Train no - 6529
Train name - Udyan Express
Date of journey - 14-may-2009
Date of booking - 09-may-2009
I am requesting you to please refund the same amount to my account at the earliest .
ABHINAV ANAND

abhinav — refund from irctc

Hi,
I was booking the ticket online with IRCTC but at the time of payment the web page showed communication failure and the ticket was not purchased. My bank account was debited with Rs.1051on 09-may-2009 and again my account was debited with Rs.2102 on 10-may-2009althogh my ticket was not confirmed, when i see in my booked history i fond no reserved seat.
following are the details of transaction on 09-may-2009-
Transaction id - [protected]
Train no - 6529
Train name - Udyan Express
Date of journey - 14-may-2009
Details of transaction on 10-may-2009 are -
transaction id - [protected] and
transaction id - [protected] in same train.
in both of these transaction rs.1051 is debited from my account.
I am requesting you to please refund the same amount to my account at the earliest within max.2 or 3 days.
ABHINAV ANAND

i also booked 3 e-tickets but no one is booked by Railway, while they deducted the Rs: 3*187/- from my account;detailed:
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Requested Not Booked Rs 177 SBI Debit

2 [protected] Settlement Requested Not Booked Rs 177 SBI Debit

3. [protected] Payment Settled Requested Rs 177 SBI Debit
on today 3rd July 2009 against journey at 7th july by train no. 3072
and said to as :payment not receieved from bank
please guide me

sub:money deducted but ticket is not booked
dear sir/madam
yesterday morning i booked a e-ticket from mldt to hwh through irctc after flashing booking of ticket with my sbi acaunt there was an error accured . Finaly i found that the money is deducted from my acaunt. but ticket is not booked . my acaunt no [protected] . train no 220, journey date 13/7/2009
Please do the need full to get back my money.

I HAVE BOOKED TICKET FOR CHENNAI ON 10.07.2009 THROUGH MY CREDIT CARD NO [protected] & DEBIT CARD NO.[protected].
THOUGH AN AMOUNT OF RS.595/-DEBITED TO MY ACCOUNT TWICE ON 10.07.2009 AT 22.46 & 22.52 RESPECTIVELY MY TICKETS WER NOT BOOKED STATING THAT THE NETWORK IS FAILURE.

KINDLY REFUND THE AMOUNT OF RS.1190/-TO MY ACCOUNT IMMEDIATELY.

RAMARAO CHAUHAN

31/08/09 booked ticket from sc to vskp.amount debit from hdfc card 519.ticket not booked.ID No:[protected] train no:2740.passenger name:SIRISHA.

KINDLY REFUND THE AMOUNT OF 519 TI MY ACCOUNT IMMEDIATELY.

J.VENKAT RAO

31/08/09 booked ticket from sc to vskp.amount debit from hdfc card 519.ticket not booked.ID No:[protected] train no:2740.passenger name:SIRISHA.

KINDLY REFUND THE AMOUNT OF 519 TI MY ACCOUNT IMMEDIATELY.

J.VENKAT RAO
[protected]

I had reserved my ticket on[protected] from Bangalaore to toranagallu (tngl) for my boarding schdule on[protected] under PNR No.[protected] transaction Id [protected] for the train No. 6592 Hampi Express scedule departure was shown at 2230hrs on the e ticket taken print out on[protected]. I reached at the Bangalore city station at 2200hrs . I waited for train about 2330 hrs and later on i came to know that the trian had already left at 2100hrs much before the time as printed on my ticket. Since time table had already changed wef[protected] why the same was not changed while taking print on[protected] .I had to face many difficulties and conducted my journy through krctc bus about 400 kms.without reservation. who is responsible for this inconvenience. Refund of the ticket is also in abeyance.
ABHINAV CHAWLA

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 12842
Train Name: COROMANDEL EXP From Station: (MAS) To Station: (RJY)
Date Of Journey: 07-Dec-2012 Class: 2A Boarding: (MAS)
Resv Upto: (RJY) Date Of Booking: 22-Nov-2012 Total Fare: Rs 1065.00

Refund Details
Payment Not Received From Bank

FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Requested Not Booked Rs 1065 SBI

Dear Sir,


Please find the above mentioned details which had trying from IRCTC for railway ticket, but ticket not done, bank had taken the payment and showing the above status. What can i do? I don't know the process, shall i get amount from bank. So I request you to kindly do needful.

sbi transaction:-

Date (Value Date) Narration Ref. No. Debit Credit
22-Nov[protected]Nov-2012) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IGE2110663 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 1, 065.00


Your Customer,
B.Srinivasa Rao.

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 12711
Train Name: PINAKINI EXP From Station: (BZA) To Station: (MAS)
Date Of Journey: 10-Dec-2012 Class: CC Boarding: (BZA)
Resv Upto: (MAS) Date Of Booking: 23-Nov-2012 Total Fare: Rs 468.00

Refund Details
Cancelled Date: 23-NOV-2012 Refund Amount: Rs 468 Refund Status: Sent for Refund
Receipt Number: Refund Date:
Acronyms
Approved: Approved for Refund Refunded: Refunded in Account
Sent for Refund: Refund Instructions given to Bank

Dear Sir,

Please find the above mentioned details regarding my refund details but still payment not received from bank. my bank transaction below mentioned. What can i do? I don't know the process. So kindly do needful to me.


Date (Value Date) Narration Ref. No. Debit Credit
25-Nov[protected]Nov-2012) TO TRANSFER
INB Commission of IGE2436679- IGE2436679ICB5785091 TRANSFER TO [protected] SBI IRCTC COMMISION A/ 10.00
23-Nov[protected]Nov-2012) TO TRANSFER
INB IRCTC Railway tkt booking [protected]IGE2436679 TRANSFER TO [protected] SBI I.R.C.T.C. COLLECT 468.00


Regards,
G.Sandhyarani.

Dear Sir/ Madam

What the procedure to change the Age in the ticket, the mistake happened when i booked the talkal ticket... kindly advice me how to change the age in the ticket... your server is so pathetic it always shows service unavailable, we would have tried 100 times to book the talkal ticket, that is why so many mistakes happen kindly advice

Waiting for your reply

With Regards
Aravind S

IRCTC — non refund of cancellation ticket

i had booked an i-ticket for 4 passengers viz.
NAMES AGE STATUS
DOUGLAS SIMON 56 RAC
BINA SIMON 50 RAC
POOJA SIMON 25 RAC
NEHA SIMON 19 W/L
on 21-09-08 for netravati exp 6345 with PNR no.[protected] and ticket no. being 46066334
i got the ticket cancelled on 5-10-08 and the cancellation ticket no. is 91321279 but i have still not got the cash refund of Rs.6600/-credited to the credit card.

Dear Sir/ Madam,

I cancelled my e-ticket last month ie., 30th December 2008, but still no refund has been made even after several reminders.

Note:Already I was sent it my bank statement to you through mail for your kinds persual.

pls. kindly help me to refund that ticket amount. i await for your positive reply

Details:
Transaction ID : [protected]
PNR Number : [protected]
Train No&Name: 6108, MAQ Chennai Exp.
From : Tiruchirappalli(TPJ) To Tambaram(TBM)
Date Of Journey : 08th February 2008

Current Booked Details :
[protected] [protected] TPJ TBM[protected] Can/Mod[protected]
Booked On: 30th December 2008

Refund Details :
Cancelled Date Refund Amount Refund Status Receipt Number Refund Date
30-DEC-2008 Rs 760 Refunded[protected]DEC-2008

Thanks & Regards,
Krishnamoorthy.M
[protected]

because i have no holidays in tis time

IRCTC — Non refund for cancellation

Sir,
ref: ekt[protected]
PNR:[protected]

i booked a ticket from Vijayawada to Chennai on 26 jan`2010 and my journey date was 28jan`2010.
but on the day 28 the train was late more then 8 hours. so, i catch some buses and came to chennai.

I file a TDR on 29th jan`2010, and waiting for my refund amount. now more then a month over, still the status is in process. when the process will get finish and when i get my money.

i called and ask railway customer care, but no replay from them.

kindly look into this mater and do the needful.

regards,
Prabakar T

IRCTC — REFUND CANCEL TICKET

PNR NO [protected] CANCELLED ON 19/04/2010 TILL NOW NO REFUND CREDITED TO MY BANK ACCOUNT.
GOSHER -[protected]
REPLY ON MAIL
Dear Customer,
Due to some technical problem in payment gateway, there is a delay in the refunding process. We assure you that the steps have already been taken for earlier refund and you may get the refund shortly. Please co-operate with us.
Thanks & Regards,
Preeti Jaggarwal

Sir/Madam

I booked a e-ticket on 28th July10. PNR No. of the ticket is [protected]. Journey date of the ticket is 9/08/10. I tried to cancelled the ticket on 8/08/10.But chart was prepared ticket was not cancelled then I send an e-mail to IRCTC citing to cancel and refund the amount to my account But when I checked my account the amount was not credited to my account. I contacted my banker SBI enquiring about the refunded money but they told no money received from IRCTC.

Then I wrote e-mail to IRCTC complaining non-refund of money against cancellation of ticket.

Thanking you

Dear Sir
I had booked ticket through OSS account on 03/07/10 date of journey 05/07/10, I have cancelled the ticket on 05/07/10 due to train running late by 8hrs due to Bharat Bandh. Against this ticket I recieved half amount of Rs.824 and rest of the amount till date I had not recieved. Several time I contact to irctc through mail. Once I even called to you office and I got replied that amount will be refunded by OSS. then I contacted OSS of this matter and they replied that if the train running late then the amount will be refunded half of the ticket total amount. So, here I ask you sir to reply on this matter because passenger have taken the full amount.I am running a travel agency here in guwahati.

PNR NO. [protected]
GHY TO TSK
RBR NO 12349201
TRANSACTION ID [protected]
RAJDHANI
TRAIN NO 2436
AMOUNT 1650
Please reply on my email address
[protected]@yahoo.co.in

Thanking you

Sir/Madam

I booked a e-ticket on 6th Oct 10. PNR No. of the ticket is [protected]. Journey date of the ticket is 23/10/10. I tried to cancelled the ticket on 08/10/10.Ticket was not cancelled but refund aganst cancellation not yet credited to my account. I contacted my banker SBI enquiring about the refunded money but they told no money received from IRCTC.

Then I wrote e-mail to IRCTC complaining non-refund of money against cancellation of ticket.

Thanking you

IRCTC — non refund of cancelled tickets

I wish to bring to your notice that two tickets were cancelled by me but till date the amount is not refunded the PNR no and amount of both the tickets are as follows:-
1) [protected] for Rs 842.00
2) [protected] for Rs 782
Further after talking to irctc customer care customer care they asked for scanned copy of my bank statement that also was sent but now it is more than one month also afer so many written & telephonic reminders no action was taken by them. Regards,

Rajnish Ratnesh
[protected]

IRCTC — ticket cancelled and money not refunded

i booked a ticket on irctc of me and my friend,i.e.,vishal kumar sinha and rakesh kumar.than i cancelled my ticket,i.e.,vishal kumar sinha ticket was cancelled.the ticket is cancelled but money is not refunded.
PNR NO.-[protected]
TRANSC. ID-[protected]

IRCTC — non refund of cancelled tickets

i have cancelled the followig tickets but refund amounts has not reached my bank accountid
id[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Hi

I have booked ticket but i cancelled the ticket and i didnt get the refund till today i have called so many time to customercare and also email to irctc but there is no response from irctc

Kindly please help me and refund the amount .

PNR [protected]

Regards
Imran khan
[protected]

I have booked through tickets in online and it failed to finish the process and my ticket have not booked. Money has been debited from my account through the transaction ID [protected] and[protected] respectively. There were two tickets have not been booked. As i know that the IRCTC use to refund the amount within 2-4 working days, i am waiting for the past 1 week and still the amount has not been credited to my account. I request you to please do the best at the earliest. My acct No is[protected]SBI), and my email id "[protected]@gmail.com for any contact.

Dear sir,

Yesterday i, e, on 7-7-09 at about 18.30 to 1845 when i was attempting to purchase E'ticket for 13-7-09 from New jalpaiguri to Sealdah 2344 Darjeeling Mail in the of (1)Ajoy Chaudhuri Male-55 No.(2) S Chaudhuri Female-48 in Sleeper Class from my a/c registered as rambabukc in the name Tridip Neogi but no ticket has been booked only few remarks were visible where as Rs.521.00 from my sbi debit card bearing no.[protected] has been deducted.Please arrange refund or otherwise

aaaaaabbcc

actually i have booked my father ticket online i.e e ticket on 27 09 2009 his journey is from bbs to scjn for 5th oct and pnr no is [protected] but the tte charged my father and told that the ticket is cancelled but as the chart is prepared i cant cancel the ticket as i am a student i want to know when i am going to get the money back.and how many days will it take.

Hi,

While I was trying to book a Tatkal eTicket fromPune toNagpur (for 03 oct 2009 travel) on 04th oct 2009, I was getting compilation error displayed in the screen, because of which I tried booking tickets 5 times and the same error was thrown. I was thinking that booking has not been done since error was thrown in the confirmation page. In order to confirm this, I tried looking at my booking history where I was shocked to see that all 5 times ticket have been booked and confirmed too. I have then immediately cancelled 4 of my eTickets. When I contacted IRCTC to refund the complete amount for cancelled eTickets, R435, This is clearly because of the compilation error in IRCTC.co.in site and I would need complete refund. or send me ticket Please help

irctc site always goes down while booking a tatkal ticket i m trying to log in from last 45 min but browser shows service not available. Page is distorted. no use of such site. it is time waisting better is u go to station and book there.

but i am pretty sure that this site must be working for ticket agents and dalals...

this is called public harrasment...

ban this site never works while booking tatkal.

solution is to upgrade ur systems and bandwidth which irctc will never do. god save public...

I also faced similar problem today morning for about one and a half hour while trying to book the takal ticket for my son by train Trivendrum Rajdhani for 16.10.2009 from Manglore junction to nizamuddin railway station. This is an harresment to the railway passengers. I think it is being done purposefully to benifit Dalals and concerned railway employees.

If CBSE can provide Secondary examination result with approximate hit rate one lack per minutes, why railways fails to do it.

There is an urgent need to be looked by our railway minister.

A K Singhal
Delhi

When is this going to be fixed - I'm sure there's nothing behind this but corruption. Information Technology was supposed to eliminate middleman, corruption, make a common man's busy life much easier & reduce paying off to agents/middleman. But it is not happening.

I'm writing this at 8.51 am on 10/23/2009 after going through this same terrible experience 4th time. I was quite happy when online reservation system came in a few years back as I hate to pay agents & stand in long queues fighting with filthy agents in railway reservation office.

My first experience booking a tatkal e-ticket was bad. I was ready at 8.00 am at the correct date from the date of journey but even till 8.15 am when I was trying to book it gave me a message "you can only book after 8.00am" WHAT"S WRONG WITH THE SYSTEM!!! it doesn't read time correctly!!! - computers can't do this mistake but people in the system can make this happen - WHY???

After this I had similar experiences & I thought as the system is new, probably the management is still supporting the agents :-)

I started going again to the reservation counter for any tatkal booking for which I had to be there at the counter at 6.00am to ascertain that I may get a confirmed ticket.

Day before yesterday (10/22/2009, after almost a year) I tried tatkal booking again thinking that the issues I faced earlier would have been fixed in a years time "at the least". BUT NO… - after filling up the - "Plan my travel page" when I clicked on "go" it again said - "you can only book after 8.00am" & the time was 8.03am. I tried logging in again clearing browser's cache & trying different browsers - IE, Chrome & Mozilla. I kept getting the same message till 8.15am & then it got even better - "Service Unavailable".

Today what happened is just too much - right from 8.00 am till 9.00 am I kept getting the "service unavailable" message. At 9.00 I was able to log in but when I searched for trains yet again - "service unavailable message". I called the 24x7 customer support 7 times in a row - they heard my problem once (only half of it) as soon as I said 8.00 am & tatkal they hung up. After that they was just picking the phone & putting it on mute - once I got to talk again but they just said "haan, haan haan" & the hung up… then mute again from the next call… PATHETIC!!!

How can a computer system can say that it is not yet 8.00am when it is well beyond 8.00am - computer's don't do mistakes. It does what we want them to do.

"Service Unavailable" message is a good camouflage too… WHAT IS GOING ON IN THE BACKGROUND - I GUESS EVERYONE KNOWS & KNOWS IT WELL…
ANYBODY LISTENING!!!

Its hell.A very bad service...

Here is a solution, everyone. I was as frustrated as you are, but I tried this instead and it works every time now.

If you're using a PC, Windows Vista (or earlier)

1. Go to "Tools" at top of screen
2. Click on "Clear recent history" (Ctrl+Shift+Del)
3. Choose "Everything"
4. Now click on "Clear now"
5. Once your cache has been deleted (don't worry about what this means), go back to the IRCTC website and try logging in/booking/printing again. It may work fine, as it does for me every time.

All the best! Let me know if this helps some of you!

irctc airline bookings — continuous errors on the site

the irctc airline booking site is full of errors. It is continuoys giving false messages that my credit card has been rejected. One ticket already got booked with the same credit card at their own site. Thereafter i used net banking and this time though my account got debited , the ticket did not get booked for some error. Nad now they say i will get refund only after 5-6 days. If they have so many bugs in the site why have they started operating it resulting to so much inconvenience to the consumers.

please try the website http://irctctips.blogspot.com/ for "SERVICE UNAVAILABLE" problem

HOW TO DELETE BOOKING HISTORY(TICKETS) THOSE WERE NOT NECESSARY(ALREADY JOURNEY WAS COMPLETED)?????

DELETE BOOKING HISTORY(TICKETS) THOSE WERE NOT NECESSARY
MY USER ID IS 'CSCGAISIMA'