[Resolved]  JustDial.com — Faulty recommendation by Just Dial

As we have a tie up with JUST DIAL for DIAMOND LISTING IN ELEVATOR AND ALL OF ITS RELATED CATEGORY that is NON BIDABLE SECOND POSITION, and on your site BANNER ON EACH AND EVERY PAGE OF ELEVATOR AND ALL OF ITS RELATED CATEGORY, but lot many times I have got very serious problem from your side, like many times people those who enquire in my listed category they won’t get my contact detail, many times I didn’t get any query for many days, last time it was about 15 days, this time it is more than 2 month that I am not getting any query, and I was continously complanining this thing to MOHINI AND RAJIV, and now the position comes they are not picking my phone and some time when I call from different mobile MOHINI pick the phone and soon she recognized my voice she cut the line. Now same response I am getting form Mr. Sohail Siddqui, he always commit to resolve my problem and call me in next week this way he passes mare than 4 week and my problem is still there also I didn’t get any call from Mr. Sohail Siddqui, and he is following same strategy like Mohini and other staff in your company( not picking my phone).

Now Mr. Sohail Siddqui tell me very surprising reason that when you have signed contact with us price was okay that time but now if we consider our software price for the package will be very high. Please let me know where comes my fault. Well I have paid the amount what so ever JUST DIAL asked me, the contact will remain their till my contact period run. So please do consider my case and get me rid out of this big trouble. Because this is very exhausted situation for me to consider company like JUST DIAL to act like this.

Can you explain what the hell this thing. I got this contract signed on 2nd of may 2009 with JUST DIAL and I didn’t get proper service in a single day every time there is a new problem and they have very simple answer that this fault is from Bombay.

About internet service, my banner on JUST DIAL website doesn’t appear on the mobile that is on the WAP., as I am the most premium client of JUST DIAL in this category, but I am getting worst services and worst feed back are you only there to make us fool.

Well this is not my fault please reply me immediately and JUST DIAL have to start my contract with current date with all the features which I have paid( as courtesy or as penalty what so ever you think). So big amount Ipaid to JUST DIAL, but services of JUST DIAL is very poor like few people is operating this company from the home.



Regards
Arun Mittal
Rachna Elevator & Conveyors
M - 41, 42, Sector - 1, DSIDC,
Industrial Area, Bawana,
New Delhi :110039,
India
Phone :+[protected]
Fax :+[protected]
Mobile :+91 [protected]
Web :elevatorking.com
Email :[protected]@elevatorking.com
Email / MSN :[protected]@gmail.com

FOR COMPLAINTS KINDLY CONTACT US AT[protected] OR MAIL US AT [protected]@justdial.com - CUSTOMER SUPPORT TEAM (JUST DIAL).

Dear Mr. Arun Mittal,

As discussed...the problem has been shorted out. Kindly widthraw your complaint.

Thanks & Regards,
Shakir Hussain

Dear Mr Arnab B Guha,

Greetings to you from Justdial.com !!

We are unable to find your contact numbers in the concern, please contact us on customer support number 23418102/03 or you can mail us the same on [protected]@justdial.com we will do the needful for you.

Thanks & Regards
Manisha Bhatt
Hyderabad Customer Support

Just dial assigns "Justdial Guarantee" to anyone who pays more to them. There is no value of this. I also suffered from same fake "Justdial Guarantee" stamp.

F..k justdial