[Resolved]  JustDial.com — Fraud Company

Address:North Goa, Goa

I had registered a monthly plan with Just Dial wherein they said that my details would be given to callers asking for the service so we are getting but i want the Agreement copy and EMI's details which they are deducting from our credit card and not giving any details about the EMI's and before the starting of the Agreement they deducted more amounts which is wrong. I wanted to cancel the same but they are ignoring and not bothered to reply us.
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Aug 13, 2020
Complaint marked as Resolved 
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Hey people ,
I am forwarding u a copy of conversation with just dial . I got great loss due to just dial faults . Now can any1 tell me what needs to be dont to penalize such a fraud company ?I didnt got any reply regadring my mail on 05 Nov .



From: Abhijit [mailto:[protected]@yahoo.co.in]
Sent: Thursday, November 05, 2009 8:57 PM
To: '[protected]@justdial.com'
Cc: '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com'; a
Subject: RE: Regarding ECS Delay

Hi
That’s very good as you people have accepted ur fault but what about my ECS bouncing charges applied on my Account twice and the worst service which I had faced during the whole month cause of non deduction of ECS on time from my account ? What compensation im going to get cause of such financial damage of mine cause of only just dial’s mistake ?????????? Kindly raise the issue to the responsible person and let me know the proper answer from that person . I don’t need any sort of convincing excuses and all as im really ruined in that month cause my company is totally depended on Just dial services and cause of your mistake I have faced a big financial loss . Hope for a genuine solution .

Note – Dear Ajit Singh , Kindly let me know the brand value o[censored]r company “Just Dial “ which u use to talk about . Can we expect such great mistakes under such highly spoken brand value ??????????? Kindly revert back if possible .

Thanks & Regards
Abhijit Singh
Director
Equation Times Pvt Ltd.
Pune
Mobile No – [protected] / [protected]

From: Pune JustDial [mailto:[protected]@justdial.com]
Sent: Thursday, November 05, 2009 4:07 PM
To: [protected]@yahoo.co.in
Subject: Fw: Regarding ECS Delay
Importance: High

Dear Sir,

Kindly find the reply from our account dept for which your query raised . If any query revert back.

Regards,
Customer Support Dept (Pune)


----- Original Message -----
From: Sheetal - JustDial.com
To: Pune CS Dept
Sent: Thursday, November 05, 2009 3:24 PM
Subject: Fw: Regarding ECS Delay


Thanks & Regards,
Ms. Sheetal Gugale
Manager - Customer Support
JustDial Pvt. Ltd. (Pune)
Phone No. : [protected]
Extn. No. : 2021
----- Original Message -----
From: manisha garud
To: Sheetal Gugale
Sent: Wednesday, November 04, 2009 3:57 PM
Subject: Fw: Regarding ECS Delay


----- Original Message -----
From: Mahesh Gupta
To: 'manisha garud'
Cc: 'mamta'
Sent: Wednesday, November 04, 2009 3:58 PM
Subject: RE: Regarding ECS Delay

Dear Manisha,

As per my talks with Mamta Madam, she has stated that henceforth the billing for the Client Equation Times Pvt Ltd will be done 10th. of each month.

We apologize for the mistake due to oversight.

Thanks & Regards,
Mahesh B. Gupta
Sr. MIS Executive - Accounts
Just Dial Private Limited
Palm Court Complex
Bldg M, 501, 5th Floor,
Link Road, Malad (W),
Mumbai - 400064, India
Mobile: +91-[protected]
Landline: +[protected] Ext: 2504
Email: [protected]@justdial.com





________________________________________
From: manisha garud [mailto:[protected]@justdial.com]
Sent: Wednesday, November 04, 2009 3:41 PM
To: Mahesh B. Gupta
Subject: Fw: Regarding ECS Delay


----- Original Message -----
From: Sheetal - JustDial.com
To: manisha garud
Sent: Wednesday, November 04, 2009 3:31 PM
Subject: Fw: Regarding ECS Delay

Dear Manisha Mam,

Kindly look into this matter as we have to revert to the client and he is complaining continuously for the same. We have tried convinicing the client but he is not ready for anything.


Thanks & Regards,
Ms. Sheetal Gugale
Manager - Customer Support
JustDial Pvt. Ltd. (Pune)
Phone No. : [protected]
Extn. No. : 2021
----- Original Message -----
From: Pune Justdial
To: Manisha Garud ; Parveen Khan
Cc: sheetal gugale
Sent: Monday, November 02, 2009 6:25 PM
Subject: Fw: Regarding ECS Delay

Dear Madam,

Kindly find the below mail from client as client has given a specific date to get ecs clear and client has got ecs bounced twice from the bank. Client is asking for the clarification . So kindly provide us the solution what has to be done.

Regards,

Customer Support Dept




----- Original Message -----
From: Abhijit
To: [protected]@justdial.com
Sent: Monday, November 02, 2009 4:57 PM
Subject: Regarding ECS Delay

Hi
My company is registered with ur company under name of Equation Times Pvt Ltd and as per the contract the ECS date was 10th of every month . But the ECS didn’t got cleared on 10th Oct 2009 even I had sufficient funds on 10th Oct 2009 for ECS clearing . And the ECS came for clearing on 15th Oct 2009 which is totally wrong . I was expecting that to get clear on 10th and when it didn’t got cleared on that date I transferred my money to another bank account and coz of that the ECS which came on 15th Oct got bounced . Now I need the clearification from u people that how come it happened . As per contract the ECS needs to get cleared on 10th then why it came on 15th for clearing . I wont keep the fund in my account for ur company so that u people can claim any day of the month for ECS clearing . I need proper clearification regaring the same . Hope for the proper resolution .

Thanks & Regards
Abhijit Singh
Equation Times Pvt Ltd
Pune
Mobile – [protected] / [protected]
Dear Mr. Abhijeet,

Thanks for being a member of Just Dial Services. With reference to our telephonic discussion, all the issues have been resolved.

Further, for any query, please feel free to contact us on[protected] or mail us on [protected]@justdial.com or [protected]@justdial.com.

Looking forward for our long & healthy business relations.

Thanks & Regards,
Gaurav
to just dial
kindly attention Mr.Shakir hussan

As per discussion with u about not receiving leads. I didn’t understand what you want to explain me in previous mail(you have signed a Supreme Package and will get leads on rotational basis and this is a Tenure contract).
I only know that from 4 days I received only 2 leads and that are only inquiry calls. for checking this I call to just dial 5 times with different numbers and names for require computers service etc. after all calls I didn’t receive a single inquiry from you for that.
I think all you peoples running a fake, not fare and money extortion business from your client. I suffer from 5 days and calling and mail to just dial again and again but nothing happen. please mr shakir stop my services now and my ecs also now.i become so frustrated and disappoint with just dial
(Another issues is every morning I received a call from just dial a person mohit demanding me previous balance advance money 8000/-and say your listing not activated due to this and you will not get leads. but when I talk with you u explain some different stories that nothing happen. Don’t worry, no need to give money advance. what all this?????????/)
Please I requested you again stop my services and ecs now
-vishal
HELLO CONCERNED DEPARTMENTS OF JUSTDIAL
JUST DIAL UNETHICAL BUSINESS PRACTICES
TO JUSTDIAL

PLEASE EXPLAIN AS TO WHY YOUR COMPANY HAS DEDUCTED MORE THAN 09 INSTALLMENTS OF ECS INSPITE OF MY CLEAR INSTRUCTIONS ON THE ECS FORM
( valid for a maximum period of 09 months) I HAVE A COPY OF THE ECS FORM

please refund the EXCESS AMOUNT BEING TAKEN WRONGLY.

THE CONTRACT WAS FOR 10000 ONLY. AND IT WAS TO BE RENEWED WITH CONSENT ONLY

THANKS
PEOPLE, I want to start an online community which will be highlighting JustDial's Frauds. I would like to save people from being victim of JustDial. Please show your support by replying at the below address. Thank you.

http://www.consumercourtforum.in/f10/justdial-virus-sits-your-bank-account-eats-just-dial-stealing-money-24181/#post27457

and

http://frauddial.blogspot.com
Dear Customer (Dotcom),

With reference to your above mentioned comment, We would like to inform you that ECS run on prepatual basis where your contract run continue without any interruption.

Further, for stop your ECS deduction, please write us on [protected]@justdial.com.

Thanks & Regards,
Just Dial Services
Dear Mr. Siddiqui (eventz),

With reference to our telephonic discussion, all the issues have been resolved.

Kindly withdraw your complaint or comment on the same.

Thanks & Regards,
Just Dial Services
JustDial FAKE service provider and BIG cheater
Thanks Gaurav,
All my issues got resolved from Justdial .


Regards
Abhijit Singh
Mob [protected]
Yes i agree its right
Dear Customer,

Thanks for taking the time to write to us. In order to answer your questions we request you to kindly provide us with your contact details. Alternatively you can contact us at (STD Code[protected] and we will be more than happy to assist you.

Feel free to call us anytime between 9.30AM to 7.00PM, Monday to Saturday at the above mentioned number.

Thanks and Regrads,
Team Justdial.
I had taken the services from just dial and hada commitment that in case they are not able to provide me the commited service the contract will be cancelled within three months, But this fraud company work like a fox and was not able to provide the service the contacted get canceeled in 3 months after paying 30000/- of noworth, after few months again they started to chage ECS to my account just like leech, which was finaly stopped after a legal notice to them, KINDLY TAKE CARE SERIOUSLY WHILE DEALING WITH THEM>
Just dial promoting fraud company corporate packers mumbai and allotted them "JUST DIAL GUARANTEE" seal of approval, as they are paying them handsome money

Have look at my complaint Here >>[url]http://www.consumercourt.in/product-services/42803-just-dial-promot...
You have to file a complaint against just dial pvt ltd. in the consumer court to get your money back

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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information