[Resolved]  JustDial Threats From Raising Voice Against Their Loot — Mr Shakir Hussain from Just Dial threatens me to stop raising my voice

If you are receiving such threats why don't you lodge an FIR.

I think they are threatening me about taking legal action which I think they cannot because I have evidences of their loot.

In his words, "We will take STRICT action" (Not mentioned legal or otherwise)

Thanks for your reply.

SORRY, No issues have been resolved, How can you say this, you have never answered my questions nor given me any resolution.

When I already requested for the cancellation of the service and to stop the ECS on May 9, 2010 why have you taken money from my bank account in August?

You are now telling me that you did not confirm that the ECS was stopped, my question is WHY?

Lets say it could not be for some reason; were you not suppose to inform me that the ECS was or could not be stopped?

The email that I received in response to my ESC and service stoppage request reads as follows: Dated May 10, 2010

"Dear Sir,

Thanks for writing to Justdial.com

With reference to your mail received, this is to inform you that
we have received your mail and revert you back as soon as possible.

Regards,
Inder Singh
Customer Support Delhi
Justdial.com
6999 9999"

Now, if you do not revert on this email, will that be my fault? In fact not responding to customers on their query/ request (and specially the kind of request I had) is a serious issue, isn't is?

How 'not responding to my request authorizes you to debit my bank account while I very strictly expressed my unwillingness to carry on your services?

My cancellation request reads as follows: Dated May 9, 2010

Hello,

This is a request email to discontinue and close our contract. We do not want to pay any more so please do this on immediate basis and do not debit any more money from our bank account now.

We took it as a trial for our business and we were told that the first payment from our bank account would be taken only after the consumption of the advance money which was for three months. But we have noticed that Just Dial is deducting money from the very first month.

We have taken a trial and we have found that it does not worth it! Please take it on urgent basis NO MORE DEBITS FROM OUR ACCOUNT

Thanks

After the above email (May 9, 2010) JustDial again taken money from our account on August 27, 2010

WHY COULDN'T YOU INFORM THAT MY ECS WAS / COULD NOT BE STOPPED??? This all proves that you have STOLEN my money!!!

Not keeping say your a reputed company will make your company a reputed company. You need to be fair and justify what you say.

I will again request that you should accept your mistake and refund my money.

Thanks

Dear Mr. M. Siddiqui,

With reference to our telephonic discussion, all the issues have been resolved.

Please put your comment on the same.

Thanks & Regards,
Just Dial Services

Dear justdial,

Please make your advertising scheme clear and put in your website. Also we need whatever scheme commitment should be in our contract. I am lucky after reading this forum i stopped of making payment. I was about to pay and would have been your new victim. Justdial i justescaped.

You lost a good customer.. i started google advertisement a year ago.. they gave Rs.5000 credit free of cost for trail. So i used it and am very happy. Now am investing 15, 000/month for google. Inturn my business is globalised. I would use any service doesnt matter.. but the point is it should be good. So try to improve jusdial always customer is king. We are king for you and enquiries are king for us. So play carefully this is business.

Please dont stop, these think we will agree to them just because they give business... i am giving a police complain too . lets see what happens

Man ooophhhs !!!

Thank you very much i was just going to sign a check of rupees 8500/- for them

I will not do that now .

thank you very much