Kalazone Silk Mills, Surat / Clothes — incorrect shipment of dresses
i had ordered for few dress materials from kalazone silk mills, surat. the order was telephonic and i recieved the items through vpp. bill no vpp-4237. the items (total 5 no.s) received was not what i asked for.on contacting them, they told us to send the shipment back at my own cost and promised to replace them and without any more payment.
i promptly returned all recieved dresses back at my own cost. today (11 oct 08) some mishraji called me and told that i need to pay extra sum of rs 870 and he is sending the items.he said that they recieved the items i sent on 10 sep08. and now after one month he calls me and says that he recieved only two pieces of dresses( i had sent 4 dress pieces).
When i wanted to talk to his superior, he refused. iam unable to believe in whatever he is saying as they have faltered to meet their set deadline by almost three months.and why did they kept quiet for one month regarding the defficiency of items that i sent them.
All in all a very unfriendly organisation of surat.
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