Address: | Gautam Buddha Nagar, Uttar Pradesh |
I booked a consignment on[protected] with the order id KA/130613/GCOKVPEU and it has to be delivered in to 7 to 10 days. I have already paid whole amount for this order. when I enquired the status of the delivery I found that the items has been out of stock remark on kaunsa website. And they deny to back refund. one of kaunsa.com customer care representative Ms. Priya said that they can arrange this product and can delivered within 4 days.
At the time of booking it was given to understand that it would be delivered within 7 to 10 days. After the second communication it should be delivered within 4 days till dated 24-06-13.
I wrote many email and make calls to kaunsa.com but i did not get any responce.
After 15 days i did not get my order also. Please help me to delivered my order as soon as possible. Was this information helpful? |
Sorry for the inconvenience. This is to inform you that your concern listed <25 jun 2013> has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@em.kaunsa.com and mention your complaint number <249515> in the subject line.
Thanks for your cooperation.
Regards,
Kaunsa.com
Online Customer Service Team