Kaunsa.com — TABLET NOT DELIVERED

Address:

Maharashtra

Dear Sir/Madam,

I booked Techno tab through KAUNSA.COM and did online payment of Rs.3999/- on 26th Sept 2012. They sent me mail and on their website they shown that I will get delivery by 11th Oct 2012. But I did not get it.
Till date I am doing followup with them. They gave me duplicate tracking number also which I mentioned below.
I did followup with couerier company they replied that there is no such tracking number.
(FOR YOUR MORE CLARIFICATION DETAILS ARE ENCLOSED BELOW)

My Name: Yogesh Govind
Address: Bharti Apt, Room no.8, Suryanagar, Vitawa, Thane - 400605
Email ID - [protected]@gmail.com
Mob no. [protected]





(THIS IS THE REPLY FROM ARAMEX)

Customer Support [protected]@aramex.com
12:36 PM (3 minutes ago)

to me
Dear Yogesh Govind,

Thank you for contacting us!

Please note the Waybill number stated in your request does not show in our records, and therefore:

The Waybill number is incorrect.
The shipment has not been.
electronically scanned.
handed over to Aramex yet.
The shipment has been sent with a different courier company.
To assist you in tracking your shipment quickly, you are kindly requested to verify the Waybill number or supply us with:
Shipment Origin or Destination
Full shipper/consignee names and their phone numbers.
Once you provide us with the above information, we will update you at the earliest time possible.

Please don’t hesitate to contact us for any information or clarification.

Best Regards,
Aramex Customer Service
You - 10/22/2012 10:42:07 AM

As I have checked on Aramex website but there is no any such tracking showing and I also called their Mumbai office but they told me that there is no such consignment received or not exit on system.

Can you please check the tracking number again and let me know.
You - 10/22/2012 10:40:23 AM

As per your mail dated 17th Oct, My product should reach at my doorstep within 3-4 days i.e. before 21st Oct 2012.But its not....

What is exact problem????
Give me details of tracking number????
Kaunsa Admin 10/22/2012 9:56:36 AM

Dear Customer,

Thank you for contacting us in regards to your product.
Please be advised that your product has been shipped with the following details:
Courier Name :Aramex
AWB# : [protected]

Regards
Support Team
You - 10/22/2012 9:49:41 AM

As per your mail dated 17th Oct, My product should reach at my doorstep within 3-4 days i.e. before 21st Oct 2012.But its not....

What is exact problem????
Give me details of tracking number????
Kaunsa Admin 10/17/2012 9:57:03 AM

Dear Customer
We apologize for any inconvenience this matter may have caused to you.
We would like to inform you that your product will be dispatch today and you would be receiving it within 3-4 days

Regards
Support Team
You - 10/16/2012 12:40:12 PM

As per your reply for my 1st complaint (ticket no. Kaun/T22174/9GH9PTRCZR) is "We regret to inform you that the vendor supplying your product is taking to long to full the orders."Give me details of vendor.(address and phone no)

Please clarify one thing If there is no stock available then how you put that advt on your website, Give me details of vendor.(address and phone no).Now its almost 16 days and I did not get my product.

Tell me urgent basis that when I will get my product.Otherwise I have to take legal action(under section 425 & 420 )

Regards,
Yogesh Govind
[protected]