[Resolved]  Kelvinator, Electrolux Refrigerator — Repair/Replacing

Address:

Thrissur, Kerala

Sub: Submission of complaint about kelvinator refrigerator Reg,

Respected Sir,

This is regarding a complaint about a refrigerator purchased by mother in law 5 years back.Due to lack of knowledge about the consumer protection I would like to bring your kind attention to the issue regarding a Refrigerator of Keltron Electrolux model no.50705734.Date of purchasing of refrigerator was on 23/12/2005 with one year warranty.The device not functioned properly after 6 months usage and the service centre charged for repairing charges during the warranty period.The cooling problem theysaid that because of gas leakage and they refill it with extra charges.After that we use the same and the consumption of electricity become three to four times than earlier.So we use the device for 4 months and rest for four years keep that dead as switched off.Today i try to reuse the same and when i try to the customer care fellow He is out of Office and for that i again spent 250 Rupees for the outside maintainance persons and they said to pay 3000 for changing the cooling filaments and again gas filling and service charges.Now i am at the edge of thinking about scrap Rupees 11,111 which paid 5 years back.

Regards

Aneesh Vasudevan