[Resolved]  Kelvinator — kelvinator refrigerator not working since the date of purchase

Address:

Gujarat

I have purchased Kelvinator Refregerator MODEL NO. REF KF2 60P BSL
on dated 30.08.2009 from M/S.BHARAT ELECTONICS, SVP ROAD, GODHRA-389001, DIST.PMS., GUJARAT.
But after the same was installed at my home, it has started giving problems of
cooling,

many times the engineer has visited when complain was lodged with m/s.bharat electronics, but after few days it again started giving problems of cooling,,,,

recently the freeze is completely down, whatever we put in the freeze in night,
in the day all the things are waste, because of no cooling at all....

we are so much frustrated that now we have stopped using that freeze

but because we have paid 14000 rs. for this freeze, now we have to purhcase a
second hand freeze locally....

I dont understand why such faulty piece of refrigerator are sold .....

who is at fault.... GOD knows. .....

BUT I PRAY TO ALL NEVER PURCHASE A KELVINATOR FREEZE.....

and whatever brand you purhcase, if there is any fault .... please put the same in
writing and get signature of the local distribuor on the same...

Now the problem with me is that - the local distributor has wasted 11 months in
solving my problem and there is only one month with me....

please help me what to do in this matter.....

HUSAINI I JAMBUGHODAWALA
[protected]@rediffmail.com