[Resolved]  KINETIC MOTORS — FAULTY DISTURBED BIKE

Hi, My complaint is regarding my bike Kinetic 4S which i bought in December 2005. Till few months the bike was kind of ok. But after that it started giving all possible problems mainly with regards to wobbling of tyres or bike whatsoever. I am not so tech savvy regards to bikes, but this was what i was told by the technicians. I complained so many times in the service centre, spend whole lot of money behind it, but still no go. Lot of times i got saved from severe accidents about to happen. Below given is the mail which i sent to Kinetic for cmplain. After that they send an engineer to check, he asked for Rs1000, i paid him, but the problem still persists. After that I mailed again, but there was no reply. Please can someone help me.

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Hi,

This is in reference to the same bike that i had made a complaint before. One of your guys did check my vechile and did the servicing for which I had to pay almost Rs1000 last month.
But to my surprise the problem still exists in my bike. Now this is not at all acceptable from such a reputed company. I believe this naturally is a negative impact for the goodwill of the company, as a customer is not at all satisfied with the service. I expect either the problem should be settled once and for all, otherwise I have to think of an alternative.
Hope to get a response as soon as possible.

Thanks,
Abin Gupta
Mob: [protected]


Roopali <[protected]@kineticindia.com> wrote:

KMCLCC-KA[protected]M
DATE:[protected]

To,
Mr. Abin Gupta,
6 Landmark Residency S-02,
1st Cross Road, Bhoopsandra,
Bangalore - 560 094.
KARNATAKA.
Phone No. [protected].

Dear Sir,

This is with reference to your mail regarding your Kinetic 4S Scooter.

We have advised our Area Service Manager Mr. Devraj Barkol to contact you, arrange to
inspect the vehicle thoroughly on priority/ look into the matter / do the needful. Also calling
for the detailed reports / comments.

You may kindly contact him on his Mobile No. [protected], in this regard and make your
vehicle available for necessary inspection.

Thanking You,

Regards,
Roopali,
Customer Care