[Resolved]  Kotak Gold Fund — six month following up no redemption

Address:Jaipur, Rajasthan

Dear team i have taken a SIp from kotak on the name of mr rakshit goyal rep by deepak goyal folio no 1880833/88 and same i have given docoment for this date of birth cerficate name written rakshit goyal.
When i saw my statement is comming on the name of daksh goyal rep by deepak goyal i went for redimption after a long time discussion (aprox one month) you were agree to redim it than bank refuse to taken money on the name of daksh goyal because given ac no is also name of rakshi goyal.
It is done only from your mistake but when discussion with phone with your costmer care ex i was agreed to change name in your folio but mean while you send me Payorder on the name of mr Daksh goyal rep by deepak goyal which is worthless for me.
Now i am loosing my money and interest and i am now also not able to any kind of formility but i need my money as soon as possible.

Thanks and regards
Deepak goyal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr Goyal,

We regret the inconvenience. Our team has made a note of your concerns and will look into this soon. In future, if you have any queries regarding this issue, please write to solutions.[protected]@kotak.com.

Regards, Kotak Support Team

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