[Resolved]  Kotak Life — Miss sale/Fraud

I had purchased policy of Kotak Life Insurance from their Manager(Amit Parikh) at the time of purchasing the policy(Policy no.01425842, sanjay khunti) I was agree to their representative/manager(Amit Parikh) for the terms of 3 year, but after 3 years I got to know from Kotak customer service that I must pay for 20 years, this is fraud to me as I never had told him about 20 years but I had asked him for 3 years term and he him self changed to 20 year.

Above is one fraud by Kotak person and then after by the same person working under him, did fraud to me: for third year installment collection Amit Parikh(Kotak employee) sent another Kotak person(Hiren Agnihoti) to my office and at that time he collected third year installment cheque from my and at the same time he ask me to sing on one paper, I asked him what was that paper for? and he replied that it is important for me to sign on that paper in order to get all the policy benefits, I signed on that paper and fourth year I shocked when amount of 20, 000. Rs. was taken away from my bank account by Kotak.

When I complained about the same to Kotak customer service they updated me that since I had signed on Bank ECS, but I really had no idea about ECS and that Kotak person really did not explain me about ECS form, in fact he wanted to earn commission by doing such things.

I complained and requested to Kotak customer service as well I met to their Ahmedabad office several times to solve this issue created by their employees but their are not listening to me and it clearly seems to me that they want to take away money from me for 20 years and if I am not ready to do so then there is much lose to me of money, they/kotak understand it clearly and that's why they do not solve the issue created by their persons, kotak clearly refused me to fix on this issue they protect their fraud people and damage to people like us.

I got to know everything about this fraud by Kotak people, when without my knowledge fourth installment taken away by Kotak, complained a lot by mail, by call and explained them everything even I visited their Ahmedabad office and explained to Ahmedabad Head and they replied me that they understand that it is fraud but they have no power given by their top authority, else Kotak people know this is fraud.

I really need your help as last option I have no other way than to you, if you could not solve/help me in this and protect then companies like Kotak will keep doing fraud with public like us.

Please be our shield, protect us from fraud companies/people like Kotak.



Please help on this.

Thank you very much,
Sanjay