[Resolved]  Kotak Life Insurance / Ksip — Death of Policyholder

Address:Panchkula, Haryana

My Husband L/sh Balak Ram took a policy on the name of my Daughter Neha on19.01.2009 Policy no.1460258, we were supposed to pay the premium for 3 years but due to sudden death of my husband on 09.02.2010 are unable to pay the same as he was the only earning member of our family, now we want the amount back, In this regard a letter alongwith Death Certificate of my husband was submitted at the company panchkula office on 08.03.2011, but till date we have not received the money and they have not replied.

I once again hereby request them to pls return our amount at the earliest as we are in need of money.

Regards,

Geeta Devi w/o L/sh Balak Ram
village : Tagra Kali Ram
Kalka
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Aug 13, 2020
Complaint marked as Resolved 
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plese call me to all your query my mo no.[protected]
all insurance query contec me my mo no - [protected]
Dear customer,

Our team is currently coordinating with the Panchkula office and will shortly contact you with an update. Request you to bear with us in the interim.

Should you have further queries or concerns, do write to kli.[protected]@kotak.com or contact us on our toll-free number:[protected].

Regards, Kotak Support Team
Dear Sir,

How long it will take still waiting your reply on the abvoe regard already 10 days passed.
Dear Sir,

Almost more than one month passed and still i am waiting of your reply in the above regard, could you please let me know how long it takes to settle such problems.

In my opinion kotak is having very good repo in the market but these delays will definately spoil the same.

Should i expect speedy response from your side in this regard or i need to approach your higher authorities which i dont want.

Thanks and Regards,

Geeta Devi w/o L/sh Balak Ram
Dear Sir,

Two months passed but you have not replied, could you please let me know how much more time required to settle this issue.
Please be couteous to reply.



THANKS,

GEETA DEVI w/o L/sh Balak Ram

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