[Resolved]  Kotak Mahindra Bank — fraud loan letter delivered @ my address

Address:

Maharashtra

Hi,
A few days ago i received a letter from kotak mahindra bank(dated -12th aug 2010) about the CRN:7053970 .That letter had sumone else's name ( Mr ShivKumar Sanmukh Nadar) but had my address .
Since the address was mine, the postman delivered it at my address, it is a statement of account of sumone who has taken a loan . i have tried contacting customer service dept, got no help even after running from pillar to post,

i fear that someone else has obtained a loan from this bank but has used my address.
1) I haven't been clarified who & why was this done?
2) kindly help me in clearing out my address out of this fraud.


Thanks & regards,
Reetu P shetty
B-401,Panchavati CHS,sec-5,
Ghansoli, Navi Mumbai.
PIN: 400 701
cell no :[protected]