[Resolved]  Kotak Mahindra Bank — Unnecessary charges levied on the Account

Dear all,

Account No:[protected]
Kotak Executive had opened the account around 3-4 yrs back stating its a zero balance account and there wont be any chages on the MIN. balance etc. I have done some transaction initially then i have stopped maintaing this account. After some time i am started getting messages from the Kotak bank regarding to the charges and all and every month they have levied some charges, i have ignored this messages and though the account will close automatically, few months back i have got the message that my account got zeroised and i thout i got closed.

I have given this account no long back to one of the MF-FMP scheme and that FMP got matured and that account has been credited of Rs. 17600/- while i went to the bank for the withdarwal of this amount i came to know that they have freezed my account stating they are going to revcove the un-ethical charges of the Non maintance of the account.

I would need your help in this matter as i am into the urgent need of money for the treatement of the my mother who is suffering from the cancer.

Regards,
Apurva
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Apurva,

Our team has made a note of your concerns and will respond to you soon. In case you have any queries in future, we request you to write to solutions.[protected]@kotak.com.

Regards, Kotak Support Team

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