[Resolved]  Kotak Mahindra Bank — Deactivate account

Address:Jaipur, Rajasthan

I open Saving Account & De-mat account Before 6 month And there is no Interaction regarding demat account while they provide me all kit & code but they didn't suggest how to operate it after telling 5-6 times.I am very upset behalf of bank. either they closed my both account or refund my amount with interest which is in demat account which have no interest,they misguide me behalf of bank .please give me a favor and solve my problem.I didnot want to continue through kotak bank.this service is worst in jaipur.
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Aug 13, 2020
Complaint marked as Resolved 
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what is this i am not satisfied with your services at all and therefore i need to close my salary A/c please contact me asap [protected]
Dear Mr. Goyal,

Apologies for the inconvenience caused. We request you to kindly provide your contact / account number along with your concerns to solutions.[protected]@kotak.com enabling our Bank officials to investigate the matter and provide further assistance.

Assuring you of our best services at all times.

Thanks and Regards
Kotak Support Team.
I opened Saving account in Kotak, but they suggested me to open Demat account. When i told that I was not interested in trading, they misguided saying just open the account and "No Charges Applicable until i Activate my account" Eventhough I didn't follow any steps to activate my demat account and neither use it, for past 2 times they have charged 800 as demat charges. I'm frustrated because of the Bank employee behaviour.. He gave me false commitment. The employee who misguided me is Manchunath of Velachery Branch.

Please take necessary action and money refund of this year..

Thanks,
Anupriya
Hi Kotak Team,

Could please tell after deactivating the demat account, will I get my last deducted amount for demat? If yes please tell after how many days of deactivation, I will receive the amount.
Hi Kodak team
My name is summit and before 6 month I leave my company but now every month is coming mag on my mobile maintenance charge of Kodak bank but I have only salary account and also leaved the before six month so please I am requesting you to close my salary account.
My
Salary A/C NO. [protected]

Hi Kotak team
My name is sumit and before 6 month I leave my company but now every month is coming massege on my mobile maintenance charge of Kotak bank but I have only salary account and also leaved the company before six month so please I am requesting you to close my salary account.
My
Salary A/C NO. [protected]

As I'm no longer employee of previous employer. The salary will not credit to my account.

Please close the account .
Account No : [protected]
Shaik Ashfaq Hussain
the worst service ever . i have been charge -1396 just because my A/c balance was 0 from last 2-3 months
the other banks is much better than u guys please close my salary A/c
Dear Kotak Team

As I'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account as you already charged me 1350/- for not mainting the minimum charges inspite of saying so many times. contact me on [protected]/ [protected].

Account No:[protected].
Please tell me the procedure to deactivate my Bank account.
Dear Sir/madam,
Actually I have one salary account in kotak Mahindra bank (ING VYSYA BANK)this is provided by my previous company. I want to close my bank account immediately because salary not credited in my account and one message came from kotak bank "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance of Rs.10000 in April'17 to avoid non maintenance charges for March and April".So kindly request you to close my kotak bank salary account .And other banks are not charged any non maintenance charges for salary accounts.
A/c:[protected]
Mobile no; [protected]

hi i have an demat account with kotak salary account and i wish to close demat account since i am not trading so kindly guide me how to deactivate the account.thank u..
Dear Kotak Team

As I'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account as you already charged me 1350/- for not mainting the minimum charges inspite of saying so many times. contact me on [protected]/[protected]

Account No:[protected].
Dear Kotak Team,
Actually I have one salary account in kotak Mahindra bank this is provided by my previous company. I want to close my bank account immediately because frome few months salary not credited in my account and i got a message "kindly ensure salary credit in your Salary A/c or maintain Average Monthly Balance of Rs.10000 in May'17 to avoid non maintenance charges for April and May".So kindly request you to close my kotak bank salary account .
A/c: [protected]
Mobile no; [protected]

You can contact for further information
Hi Kotak team
My name is sambhaji Amrut Gawade and before 3 years leave my company but now every month is coming massege on my mobile maintenance charge of Kotak bank but I have only salary account and also leaved the company before 3 years so please I am requesting you to close my salary account.
My
Salary A/C NO.[protected]
I want to close my kotak account. Plz tell me procedure
Account number - [protected]
I don't understand why your customer care is not replying my emails, if you already have decided to give poor service to your customer then I have to think about my decision to continue our banking relationship.

I have recently opened account with your bank and after starting net banking I noticed my name is not correct in net banking webpage so I called your customer care executive and they had suggested me to visit any nearest branch.
As suggested by them I had visited my home branch however they were saying that they also can't correct the name from their end and it should be done by customer care via forwarding a request to netbanking team (I also agree with their point and same concern I raised when I asked to visit nearest branch), So due to your lack of service unnecessarily I wasted my one day leave.

After all this thing, I tried my ATM card first time and found it is blocked, could you please explain me why it is blocked. Multiple times I tried your customer care ([protected]) however not able to reach any customer care person (it's asking to enter phone banking PIN/CARD number/CRN number, everything I tried however it's saying invalid entry.), please please please let me know how can I directly talk/redirect to anyone from customer care number to explain my issues (not this time even in future).

It's been a two weeks now however still my issue not resolved.Debit card is still blocked & name is still incorrect, daily I am calling your executive who has opened my account but still no luck. Could you please let me know escalation email address because I am not getting any response from "att.[protected]@kotak.com" address and I don't want to make/continue any relationship with a Bank who really don't bother about his customer problem so if you can't help/reply then please do let me know the procedure to close my account.
Hi i want to close my salary account of kotak so please contact me on this no. [protected]
my Sandeep I close my salary account my mobile no [protected]
Hi Kotak team,

My name is Nipu Kumar Nath. I have a Kotak salary account, but I left the company 4 months back with whom I have the Kotak salary account. However I am receiving emails for account maintenance charge. Since I no longer will be using this account, please arrange to close this account. Below is the further details.

Name: Nipu Kumar Nath
A/C No. [protected]
Email: nipu.[protected]@gmail.com
Mobile No. [protected]

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