[Resolved] Kotak Mahindra Bank — Mobile recharge

arv121

Address:

Delhi

My 3 transaction has been failed one of Rs 50,one Rs 111,one Rs 248 before one

month ago,but your bank is not ready to Return my deducted money,i am not ready to accept your apologies for the inconvenience always and always that was my money and need it,either do some thing immediately else i will contact RBI guide line .
Very uncooperative service, i will close my account very soon if bank will do like this

My account no [protected]

No action till now totally poor service.

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Aug 13, 2020

Complaint marked as Resolved

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Please accept our sincere apology if we have failed to respond to your complaints. Our bank official will look into the matter and call you at the earliest on your registered number.

Assuring you of our best service at all times.

Regards, Kotak Support Team