[Resolved] Kotak Mahindra Bank — Kotak ULIP

sachinh

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I had opened (unfortunately) Kotak ULIP on 9-Jan-2009. My Policy Number is 01460451.
During opening of the policy, One of the kotak representative Ms. Poonam Rohra([protected], poonam.[protected]@kotak.com) told me during opening of the policy that locking period is 3 years and after that amount can be with drawn at any point of time. But after 3 years I came to know that First premium can not be withdrawn as policy term is 3 years.

Now how can i retrieve that amount? She is not even responding to my e-mail and calls.

I was cheated by Kotak Representative/ Frauds

Regards
Sachin
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Haldankar,

This is with reference to your Policy#1460451. We would like to confirm that the plan you have opted for is a Kotak Smart Advantage Plan and the first year premium is available as a maturity benefit on completion of the term.

We tried calling you on the mobile number provided above; however, we were unable to reach you.

In the interim, should you have any queries, you may write to us at kli.[protected]@kotak.com or contact our Client Service Desk on[protected]Toll Free).

Regards, Kotak Support Team