| Address: | Gautam Buddha Nagar, Uttar Pradesh |
Hi Sir,
My Saving account has been blocked due to non transaction of account for one year.
i have given request for activation of my account on 13th May 2011 and submitted all required hardcopy of documents (PAN CARD /DL/Application) for activation of account.the bank executive communicated that account get activated in max 3 working days, but it has been more then 10 days my account is still not activated and request is under process.
Whenever i call customer care they ask to wait for 3 more working days and when i call to branch they do not pick call. the bank service is frustating and also no one treating the request seriously.i am not able to withdraw the balance amount from my a/c.
i am in helpless state and also its frusttating situation.
Could you please help me out and take required action, my a/c details are as below
Bank: Kotak Mahindra Bank
Cust ID: 26934060
Branch : Noida sector 18
Thanks,
Anil Was this information helpful? | 
We apologize for this aberration in our service standards and would like to assure you that our representative is currently checking the cause for the delay in re-activating your account. We will also shortly contact you with an update on the status of your account. We would also request you to mention details of the officials and the branch location where the documents were submitted for us to investigate and revert to you with appropriate details; you may do so by writing in to solutions.[protected]@kotak.com.
Regards, Kotak Support Team