| Address: | Nagpur, Maharashtra |
Dear Sir,
I have a account with Kotak Mahindra Bank Nagpur, my CRN number: 12368317, Account number: [protected].
Kotak bank charged me around Rs. 3000 without any notice or details. I have requested them and they told me that it is non maintenance charges. Still without any extra details I paid around 3100 in account and requested for account closure on 10th August 2012 (Service Request Number: SR#1-[protected]). I have taken the follow up after 15 days and my account was still in "Active" status. I called customer care and they said that because of signature verification issue, Nagpur branch has raised another ticket (Service Request Number: SR#1-[protected]) and my account will be closed within 7 days.
After 7 days when I looked into the account again I got Rs. 1123 extra charges. I again called to customer care and they said my closure ticket is pending (Service Request Number: 1-[protected]) and they will forward it to concern department.
I have also attached the net banking images which itself shows back discrepancies.
The Kotak Mahindra Bank is mentally harassing me from last one month or so and I need legal action against this unethical bank.
Thanks,
Nishant Shende
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