[Resolved] Kotak Mahindra Bank — Wrong Demat Charges

vvsudhir

from Delhi, Delhi

Address:

Gautam Buddha Nagar, Uttar Pradesh

Full of agony and severe pain I am writing to you as I have been incurred false demat charges for last 3 years. Though I have submitted my documents twice. Last time I have submitted on 2nd july 2011 at Sakinaka, Mumbai branch(some lady Miss/Mrs Mandal was manager). I got calls from the bank assuring me the refunds. But nothing happened yet. Now I doubt whether I believe on Kotak bank or I should rely on some other banks. Pls check your system, I have called around 20 times in last 3 years for the same purpose.

I am mentioning here my couple of service requests:

Service Request#: 1-[protected] raised on 07/13/2012
Service Request#: 1-[protected] raised on 07/21/2011

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Dwivedi,

Trust our Bank official has already spoken with you and has acknowledged your concerns. We wish to inform you that the matter is under investigation and you will receive the final communication from their end at the earliest. Your reference number is 1-[protected].

Assuring you of our best services at all times.

Thanks and Regards,
Kotak Support Team.