[Resolved]  Kotak Mahindra Prime Ltd — non-issue NO DUE certificate

Address:Delhi

- loan acct No[protected]car loan). paid entire loan amt through ECS. last six EMIs ie wef july2010 to dec 2010 were paid by cheques.. company says as the request for stopping of ECS was not sent by me hence they continued to requisition EMI through ECS alongwith cheque. as the payment through ECS was not recieved, non clearing charges for ECS are still outstanding.hence NO DUE certificate cannot be given and outstanding amt to be cleared by me.

` during june 2010 i was informed by rep of the co. that there is some technical problem in their system due which ECS is not always functioning efficiently. in my case this had happened three times and i had to deposit the amt due, in saving acct of one of the co. employee given by the rep of the co.All the times the amt was credited into my loan acct.then i was requested by the rep of the co.(mob No-[protected]) to send 06xcheques for the remaining EMIs.i despatched these cheques vide letter No 58163/fin/hdfc-k dt 20 jul2010 clearing requesting the co. to stop payment through ECS .All the cheques were honoured by the bank on due date ie on 20th of each month, the last was cleared on 20 dec 2010.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr Singh

You are requested to send the scanned image of the RC Book to enable us to release the NOC.

We hope we have suitably clarified your concerns.

Incase of any further queries please mail us back or call us on our toll free no #[protected] and we would be happy to assist you. Assuring you of our best services at all times.

Regards, Kotak Support Team

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