[Resolved] Kotak Mahindra Prime Ltd — Excess Realisation of money

nbasak

from Kolkata, West Bengal

Address:

North 24 Parganas, West Bengal

Kotak after receiving the foreclosure amount against agreement no. STL-250041 subsequently further realised three EMIs from the concerned a/c through ECS. They are very reluctant to response and/or reply a series of letters furnished from this end. Only once I got a verbal assurance from the concerned personel Mr. Tapan Ojha after that it was very difficult to cross their office reception desk.

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Aug 13, 2020

Complaint marked as Resolved

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Basak,

At the outset, please accept our sincere gratitude for the time taken and effort made by you in sharing your concerns with us.

We wish to inform you that we have couriered the Refund cheque of Rs.XXXX along with the NOC & canceled PDCs at your correspondence address on 22nd February, 2010. The same has been received by Ms. Gouri Basak on 24th February, 2011.

We hoped to have resolved your grievance to the best of our abilities.

For any clarifications, kindly contact us on our customer care nos. [protected]/66006022 or alternately email us at kol.[protected]@kotak.com / solutions.[protected]@kotak.com and we would be glad to assist you.

Regards, Kotak Support Team