[Resolved] Kotak Mahindra Prime Ltd. — USED VERY UNDISCIPLINED LANGUAGE (DHAMKI TYPE WORDS).

rameshjindal

from Lucknow, Uttar Pradesh

Address:

North Delhi, Delhi

SIR,

I HAVE FINANACED A CAR FROM KOTAK MAHINDRA PRIME LTD. MY LOAN ACCOUNT NO. CF-5622306 AND CRN[protected] .

THERE IS SOME CHARGES DUE TO CHQ.BOUNCED,INTEREST OVERDUE & CHQ.COLLECTION, WE HAVE NO WRITTEN LETTER FROM BANK BUT WE HAVE RECEIVED MANY PHONE CALLS THROUGH BANK /SEVICE PROVIDER.THE PERSON (MS.FATIMA PH.NO.[protected] WHO IS CALLING FOR CHARGES THAT IS USED VERY UN DESCIPLINED LANGUAGE (DHAMKI TYPE WORDS).

THE PERSON WHO IS RECEIVED CALLS IS A HEART PATIENT. IF ANY THIING WILL HAPPENED WITH HIM , BANK WILL RESPONSIBLE.

WE WILL DEPOSIT ALL CHARGES RESPECTIVELY.

REGARDS

RAMESH JINDAL
GLOBAL FASHION
G-56 AGGARWAL CITY PLAZA,
SECTOR - 3, ROHINI ,DELHI-85

TEL.NO.[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr Jindal,

We would like to apologize for any distress caused to you by the agency person. As per our communication with you, you are requested to send the cheque for RS 640.00 against the penal charges.

For further queries, please mail us at service.[protected]@kotak.com or call us on our toll free no #[protected] and we would be happy to assist you.

Regards, Kotak Support Team