[Resolved]  Kotak Mutual Fund — DELAY IN CHEQUE

Address:Madhya Pradesh

I have invested 10000/- in KOTAK ELSS FUND, i have given redemtion in Oct.2010 through CAMS, but due to my old address i have not received the cheque.I again tried to get my cheque on new address so that i had submit my new address application, pan card detail and bank details. After a long communication i have received the cheque today i.e on 9th march 2011 with dated 8th Oct. on cheque.

I just want to know what is my fault?

and it is possible to get 5 month intrest on it?
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We would like to apologize for the inconvenience caused to you on account of delay in receipt of your redemption cheque.

However, we would like to investigate this complaint in greater detail, for which we would need some more information. Request you to write to solutions.[protected]@kotak.com with your name, folio number and your contact details. Our team will contact you with the requisite information once we receive your mail.

We hope you will not let this incident mar your perception of our services.

Regards, Kotak Support Team

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