[Resolved]  Kotak Mutual Fund — investment not monitored as a result big loss

Address:South West Delhi, Delhi

Dear Sir,
My name is suraj kumar. I am taking this up on behalf of my father regarding investment on kotak mutual fund (kotak indo world infrastruce fund-growth) which lead a big loss in principal amount instead of expected return. 5Lac had been invested dt. 25 Jan 2008 by one of our LIC MF agent in neighbourhood who assured the best return but its not worked out and our hard earned money in loss of 1.2 Lac right now. I am unable to understand who is responsible for this loss. Is that LIC MF agent is responsible or is this responsibility of company to take care the investor’s money who gives the faith? We are really depressed for this loss and writing in respect of getting a positive response on this. Also requesting for taking action against who has played irresponsibility in this regard.

Regards,
Suraj Kumar
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Kotak Mutual Fund — DELAY IN GETTING MONEY

My account no. 1565284/15, Kotak Opportunities growth fund was submitted for redemption on 25 th March 2011 but still the payment has not been recieved. It was an SIP registered in Centurian Bank of Punjab during 2008. I have changed the bank account details after merger of COP Bank in HDFC, which is again confirmed by CAMs vide dated: 3rd Oct'2009. But after 15 days till on 10th April'2011 M/S KOTAK has not issued any chequ against my redemption. The stated that since COP Bank is registered for your account, which is now closed. Hence you have not been issued cheque. Where as i have confirmation letter with me regarding change of bank. So now I request you for helping me to get the money with the latest NAV in my regisered account.

Thank you
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Dear Investor,

We would like to apologize for the inconvenience caused to you on account of delay in receipt of your redemption cheque.

However, we would like to inform you that your redemption cheque has been dispatched to your registered address on April 8, 2011. Request you to write to us at solutions.[protected]@kotak.com for further information. Our team will be glad to assist you.

Thanking you & assuring you of our best service at all times.

Regards, Kotak Support Team

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