[Resolved]  Kotak Securities Limited — fraud transactions

Address:West Bengal

I opened a demat account with KSL (client ID 381E0 ) in May 2012 and wanted an online account because I have 5 years of trading experience through online mode. However, repeated requests for an online account were ignored and they insisted that their offline service is world class and that I should give it a try. Reluctantly, I started and I would get calls from their back office occasionally although there were transactions being done from my account on a daily basis. To my dismay, I found out that there were few transactions (derivatives especially) that were done without my consent and when I inquired about those I was told that my phone was not reachable (utter disregard of contractual agreement). Due to such malpractice by their back end associate, I now stand on a huge loss of 50,000 INR. My entire capital of 50K got wiped out in a matter of 3 months. KSL is highly unethical in its services and I would never recommend anyone to open an account with them.
I am planning to move court against KSL and would go to any extent to recover my hard earned money.
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Aug 13, 2020
Complaint marked as Resolved 
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We regret the inconvenience caused. We will look into the matter and address your concern at the earliest.

Regards,
Team Kotak Securities

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