[Resolved]  KSRTC — Improper ticketting

Once again KSRTC proved that they dont put enough thought on educating its staff and they never bother about the way they approach the public(consumer). I regularly travel from B'lore to Sec'bad and there is a volvo bus whose end point is Sec'bad, this leaves at 21.45 everyday. I had booked the ticket for B'lore to Hyd... the fare is Rs. 645. The fare remains the same if you book the ticket for Sec'bad also. But the conductor during my journey on[protected], after passing from MGBS demanded Rs.20 for continuing my journey upto Sec'bad.He was adamant in his stand that in my ticket the end point was Hyd. B.S so if I have to continue upto Sec'bad I need to take a ticket for Rs. 20. But the reality is the fare for B'lore to Hyd and Bilore to Sec'bad is Rs.645. Then what is the matter if you get down at Hyd. B S or Sec'bad.

Conductors neeed to improve their behaviour towards the commuters. No real improvement is seen in this regards over the years. Now it is high time that public organisations start thinking over this matter.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir.
Still I have not received deducted amount to my SBI account No: [protected]
Please refund my amount to SBI bank harihar.due to server problem ticked confirmation has failed but amount was deducted from SBI account.

User ID: somashekharappa
OB Ref No: OB2443974 & OB2443980
Journey date: 06/08/2010
Acc NO: [protected]
Improper ticketting

I booked the ticket from coimbatore to banglore on 08/08/2010 from KSRTC (karnataka state road transport corporation) Hope college office, the staff's phone number is [protected]. The actual fare is 480 per ticket, but the staff at hope college demanded 70 rupees extra for the ticket.

Kindly look into this issue.

Karnataka transport — Tickets not issued to the commuters

I'm Very much doubtfull whether the Karnataka Government has given the buses for lease to bus drivers and conductors or the govt does not give salary to the bus drivers and conductors. For short distances the conductors never give tickets to the commuters. Even if we ask they never give the tickets.

So my humble request is that if the checking inspectors find anybody guilty for not having taken tickets please investigate before you fine them.

KSRTC — Not issuing ticket and the remaining change

I am software company employee and I daily travel from Marathahalli to Whitefield( Both volvo and ordinary bus).I have experinced so many times that most of the conductors(Male) are not issuing tickets inspite of asking so many times.They dont even give the remaining change if its a small amount.for example 2 rupees or 5rupees.If we ask they will speak very rudely.Please take any immediate action because many people are facing the problem with bus conductors.
Hi

Online transaction was done before 2 weeks. Money has been debited from my account but seats are not booked.
I sent a mail and even called them nearly 6 times. The response is, it will take 4 days more ... But still now i dint my money.

User Id: neela29367
OB Ref no : OB2949305
Transaction Date : 29/11/2010

Please help me to get the money refund.
Hi,
I am travelling from Channapatna to Bangalore everey day. Every day I am facing and seeing that the conductors collect exact ticket amount and don't give tickets to passengers. Today (Jan 1st 2011), I have seen that the conductor didn't give tickets for 80% of the people in the bus. I observed in each and every stop. Just he is collecting money from passengers and didn't give any ticket. I asked him somany times for my ticket and he was telling something else. Whle discussing with conductor, my bus stop came. The bus details are as follows.

Bus Number: KA 10 F 35
From: Didn't see exactly
To: Bangalore

This is doing not only this conductor, many many. 90% of conductors are doing like this. But no one is taking any action.

Because of this mainly KSRTC is loosing their profits drastically. People please think about this and take necessary actions if any Police office or KSRTC staff will see.

Thanks,
supriya
sir this nagesh from Channapatna...sir am daily travel by channapatna to bangalore... manday depo bus's daily travrl by interstae bord, ... that bus not allowed studentpass... but that bus are not interstate bus's...only bangalore mysore bus... that bus no are:

KA 10 F 35
KA 10 F 55
KA 10 F 11 ECT

so pls cheak that bus... this students requesy... pls take serious action...


thanking you
nagesh
I so agree with you, today me and my friend took bus no KA01- FA 8708 to Bangalore central, the bus conductor was a lady and she took 20 bucks for 2 tickets and when i inquire about the ticket she said that she thought st. john bus stop and has provided us the ticket, i mean it was insane that some one can think st. john instead of central, bloody ghawar, n than she was not ready to accept her mistake, there were other passenger as well who said that I clearly told central but the conductor was rude and bloody insane, KSRTC should do something to change such kind of behavior of conductor and driver.

Mudita and Sonal
Dissatisfy customer of KSRTC

KSRTC Bus no KA01- FA 8708 — Improper Ticketing

Hi,

Today we took KSRTC Bus from Banshankri to Central Mall i.e in J.p Nagar 9th block. The actual charge of the ticket was 4 rs each but the lady conductor took 10rs Each from us and after asking for explanation she said she heard st, john and it was our mistake and spoke to us very rudely and when we ask her to return our money, she refuses and used bad word, its not about the money but about the behavior, so kindly do something for it. the incident date is 28th feb 2011 and time was around 4.30pm and i have the tickets with me for the proof.


Regards,
Mudita Rajgarhia
Dissatisfied customer of KSRTC
Ksrtc has given us the wrong ticket booking as the bus did not cum at the station and we want our money back
To whosoever it may concern,
I today i.e 5 august 2011 boarded a bus ( no 271 A ) at 1 pm at B.E.L Circle stop for Malleshwaram Circle. I was asked Rs 11 for fare for which I gave Rs 20. The conductor instead of returning the change asked me Re1 which was not available to me then. Failing to give him Re 1 the person threathened me to throw me out of the bus if I failed to do it, All i want to know that whether is this the way you deal with customers or is that in their rule book to meet people with this behaviour. The bus registration no was KA 01 2100. I WAS TOLD THAT EVEN AFTER COMPLAINING NOBODY WILL MOVE THEIR ASSES BY THE DEPUTED PERSON (CONDUCTOR). INSPITE of his advice I STILL EXPECT THE CONCERNED AUTHORITY TO LOOK INTO THE MATTER AS THIS IS SERIOUSLY A CRIMINAL ACT OF A PULIC SERVANT. My ticket no was B[protected]for rs 7) & J11 032157. i DEMAND A APOLOGY FROM THE PERSON CONCERNED.
Hi Everyone,
KSRTC Conductors are looting public money with out issuing the tickets.Even if we ask also they are not responding.This is not the first time happening to me.Please take action immediately..The looted money is in Lac's every day..The Conductor details are Bus No:KA 01 2663 Date:[protected].Route:Banashankari to Electronic City..

Please Please take action..For any assistance please reach me @[protected].
Hi Everyone,
I'm one of the frequent BMTC bus traveler.The conductors are looting money with out issuing the tickets.Even, If we ask also they don't mine or bothered.I'm requesting BMTC department to take action and save government money.The looting is in crocs every month.
Consider a conductor is looting 500rs/- per a day.Imagine there are around 1000 buses then the total amount looting per a day by the conductors is 50, 000.If we consider per month 1.5 crocs.please take action immediately and save public money.

For your information I can provide one looting conductor details KA 01 2663 route location Bansankari to Electronic city Date:[protected].For any information please contact me @[protected]
Dear Sir,

Bus Number: KA 45 F32
Conductor Name : He refused to tell us.
Boarded Date and Time: 21st November 2011 6:40 AM
Boarded from : Kudligi.

Day before yesterday one incident had happend inside the bus around 12:10 PM let me brief..

After I boraded from Kudligi I asked conductor to issue tickett to Jalahalli Cross he said "I will not issue tickett to Jalahalli Cross if you want you take it for Bangalore and get down befor flyover or at Goruguntepallya", then I taken tickett to Bangalore only but I observed one thing even so many passenger from Tumkur asking for Jalahalli Cross but conductor and driver were telling it wont go to Jalahalli Cross, then they went without taking them but few more passengers were traveling from Hospet to Bangalore on same bus even they also needed to get down at Jalahalli Cross, later once we all comming near to the flyover all we requested to go down becasue 4 more passengers including two small kids and lots of luggage bags they were carrying..so we requested but conductor and driver asked 50 Rs bribe from them they said " we wont give you, why should we give first of all we are comming here for daily labor work, our earning itself too low" then conductor started querelling with them like any thing with rude and vulgar words finally he slapped one lady and thrown away with all the luggage and went on flyover.

Dear Hospet Depo Manager,

Please let us know the answer for below queries.

Why conductors not issuing tickett to Jalahalli Cross? its amost

Why they are not going below the flyover (At 8th mail and Jalahalli Cross)

Why they are cheating common people by issuing Banglore ticket instead of Jalahalli Cross its around 15 KM ahead from Jalahall Cross ?

As you all aware its one of the biggest populated area T.Dasarahalli Area many of our labor class workers are living over there becase of Asia's biggest Industrial Area Peennya is very near by, if all the buses not giving stop or not issuing a exact stage tickett to the poor people then how can you help our innocent poor citizens to live?

Why cant you provide few more buses during morning time from Hospet to Bangalore ?

And I observer that this is only bus to Bangalore from Hospet departure time around 6 AM with huge rush till Chitradurga. So pleas provide few more bus earlier or later around this time instead of giving Buses to election canvos this will help our school and college students and emergency patients traveling.

And one more bus driver and Conductor argued similarly with us long back and they were saying like "its return bus so we are not issuing tickett to Jala halli Cross because of traffic. I have not remember the date but I have noted down that bus number KA 35 F71

So please consider this humble request and take proper action and convey all your depo staff regarding this and ask them to issue proper tickett and resolve this small issue. Please do not neglect this small issue.

I hope by solving these small issue our KSRTC can provide top services .

Thanks and Regards,
Shivashankar B
Sir,
I booked a ticket from Dharwar Bangalore in reservation form at Jayanagar complex .But ticket issued was from Bangalore to Dharwar with PNR no T27427670. After going to home, i once returned to jayanagar complex, for arranging the ticket from Dharwar to Bangalore, the operator arranged the ticket with new PNR no T27430439, but taken Rs 123/-- as cancellation charges, Though I filled the resn form correctly i have paid Rs 123/-- more which is not correct. I told ur operator but didnot listen . Kindly as there is no fault on my part, kindly arrange to return Rs 123/-- to the following address,
K P DESAI, 103 Shravanthi Graces,
Opp Hulimavu Gate, Banneraghatta road, Bangalore-560 076
TEL:[protected] email:- [protected]@gmail.com

Date:[protected]
respected authority,
i am a college student, i used to travel daily from ramankary to cherthala(at around 6.45am-7am) in alappuzha district by a fast passenger ( from pathanamthitta to thrissur ) which is the only direct bus which i can get in order to reach my college on time. even though ramankary is a permitted stop for LS/FP/SF they used to go without taking the passengers from the stop. On 18/6/12 as regular i was waiting for the bus and as usual they didn't stopped the bus and i reached alappuzha bus stand by a private vehicle, i thought of going by FP from there, when i reached the stand the same bus was there and i entered inside the bus, when i entered the conductor was starring at me and telling to the person sitting near to him that it was better not to allow me to enter the bus and he saw me standing at ramankary and intentionally not stopped the bus and in between the journey he used to commented me rediculously. it is not fare and is against the mission and quality policy of KSRTC . after receiving this letter i hope you will take necessary action at the earliest.
thanking you

ksrtc road — not stopping at a proper stop

hello sir i treave from j p nagar to kalidasa road by catching a bus near shani dev temple jp nagar!!
but the bus driver not stops the bus there!@!
It has been problem to the people a lot
Hi

I travel everyday from Bommasandra to Hosur through KSRTC buses, Bommasandra we have the bridge and non of single buses are coming under the bridge it always take over the bridge even though its ordinary buses. At least morning time I may get one bus by waiting half an hour or 1 hour but while coming back i have to get down on the bridge. Sometime there are Ticket checker who get in to bus in such case they are coming down the bridge, only for their sake. I feel so tied i feel like quieting by job due to such reason. Please advice them because we don't have any other option. If it is non stop buses over flyover means k but at least ordinary buses should come down the bridge for public sake.

Thank you
Hi,

I was trying to book 2 tickets for myself and my wife from Bangalore to Kolhapur for Airavat bus service by KSRTC. Even though they have deducted Rs. 1561 from my ICICI account, I received message that the transaction got failed and I have not received any tickets. Even after sending 3 mails to [protected]@ksrtc.org, there is no reply. KSRTC is cheating people and robbing them by not refunding the money.

User name: suhasgsv.[protected]@gmail.com
OB Ref. No. OB7418926
Transaction Date: 30/10/2012
The complaints are being lodged against KSRTC and Now a days this is becoming a tradition for KSRTC to get complaints and they just don't bother about the complaints I think. Instead of educating thing employee they are thinking that in this way KSRTC is gaining passion and respect too(They will sleep nicely at home and end of the year they will simply show the count of complaints raised against them and they were damn busy in resolving customers problems). Previously i had lodge a complaint which I don't even remember most of the things about that incident.

Again today repeated the same.

Location: Bangalore(Electronic City) Sate:Karnataka Date: 09/01/2013 Time: 1800 Hours IST. Receipt Number: 185075 D-3, Vech Num: F2484 Rout No: 360.

The un-educated conductor who dint gave the ticket to the passengers thought we asked several time. I am really confused either is this the new way KSRTC has found to harass the passengers and earn some extra money(Penalty) Or that was the fault of the conductor Or, Fault of the systems...

Even some of the passengers got angry when he was not listening but passengers cant even do that too or else later on passengers will be blamed as they did the crime and the great person(Conductor) of KSRTC were doing his duty.

Please don't lose the respect which all Indians eventually the passengers are travelling from other countries are showing towards Bangalore(Bengaluru).

Please try to look after your pride at-least not for you but for Bangalore and Bangaloreans...


...

Pankaj Kumar
[protected]

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