I had booked the ticket to putparthi on 2nd march 2009 travel date 7th march 2009 through online booking (http://www.ksrtc.in/AWATAROnline, user name;- gopala1978), when I booked the ticket I did not get any confirmation from the online form but the amount of Rs.1112 had been deducted from my credit card, I called the customer care regarding the refund procedure they intimated me to send mail to firstname.lastname@example.org with reference number, the reference number for the ticket is (0B879374, 0B879422, 0B879436, 0B879457)
I am calling to the customer care (9980915601) to know status of refund but they are not responding properly, each & every time when I call customer care they tell call tomorrow.
Please tell me what further steps to be taken to get my amount.
Please help me in this regards
Mobile No:- 9886773312