Claimed

PunBus / Punjab Roadways Complaints & Reviews

1
Last updated Mar 3, 2024
Complaints 455
Resolved
8
Unresolved
447
Quick Links
Statistics
Share
Contacts

File a complaint to PunBus / Punjab Roadways

Having problems with PunBus / Punjab Roadways?

File a complaint and get it resolved by PunBus / Punjab Roadways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
PunBus / Punjab Roadways
Customer Service Contacts

PunBus / Punjab Roadways Phone Numbers

Phone
+91 11 4482 0000
94
48

PunBus / Punjab Roadways Website

PunBus / Punjab Roadways Head Office Address

Director State Transport, Jeevan Deep Building, 1st Floor, Sector 17
Chandigarh
Chandigarh District
Punjab
India
160017

PunBus / Punjab Roadways reviews & complaints(455)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhagwant S
from Amritsar, Punjab
Mar 3, 2024
Report
Copy

Driver Caught stealing Fuel

I got a video of driver of punjab roadways stealing fuel from Punbus.
Name of the Driver: Jaswinder Singh S/O Balkar Singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuljit Singh0086
Feb 18, 2024
Report
Copy

About misbehave behave the lady by the bus driver

Today am went to chandigarh by punbua no. 4720. I reached 4 pm.in tye evening. At the last stop mohalli bus stand one of the passenger want to stop at 6 phase but the bus not stopped at that station. When the lady want ro know about this then the bus driver use very bad words with that lady and misbehave with her. After his family members makes to much noise inside the bus and making drama. Please take needfull action against the driver of...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amberkaur
from Jalandhar, Punjab
Feb 5, 2024
Report
Copy

Misbehaving

Dear Concern/Authorities

This complaint is regarding the Punjab roadways conductor and driver who misbehaved and abused me they were not accepting my uid as they said you it's fake and drop me there on unknown place please take strict action against both bus driver and conductor.

Sir, I am writing about the concern on Punjab Roadways bus number PB-07 CA 3614(Jalandhar) jalandhar to Hoshiyarpur Timing afternoon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
While travelling in punjab roadways yesterday. Bus no was 207 from isbt 43 chandigarh to Batala. Firstly when I go to counter for ticket he said "pela paise wale ayo " he only give tickets to boys and not to girls . Then when departure time is near he wrote seat no on our adhar cards and told us to arjust. After that when I was sitting on my seat, a lady came and told me to get up ... I said that conductor wrote seat no on our adhar cards......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nd5583571 @gmail.com
Jan 23, 2024
Report
Copy

Charging unnecessary amount

I'm student at baddowal (ludhiana) college I have student bus pass so I'm traveling daily moga to baddowal but when I have to go back moga I have to take bus from ludhiana bus stop so I have to pay 15rs fair from ldh to baddowal but many times bus conductor cut my ticket from ludhiana to mullanpur 25rs as I asked why he said there is no stop in my bus at baddowal so you must pay this even he is no stoping at mullanpur bus stand cross over...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sharma Twinkle
Jan 20, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Accident due to carelessness of driver

Address:Hoshiarpur to Ludhiana

Date -16/01/24, Bus no. PB07BQ0822.
Due to the negligence and mistake of the driver and conductor of this bus, my mother got a head injury and got 30 stitches, and other parts of the body also got injured. The driver first asked her to get down from the bus, as soon as she were getting down from the bus, he drove the bus without paying attention.
There was gravel lying near the place where my mother fell, which hit in her head...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivani Parul
Jan 14, 2024
Report
Copy

Misbehave by the Bus conductor

I along with my family members came to drop my daughter at Mukerian, Pb, bust stand on 14.01.2024 at around 09.10 AM approx. A bus having number PB06B B3760 was plying from the Pathankot to Chandigarh, stopped at Mukerian bus stand.

The bus conductor came outside and it was asked to him that is there any seat vacant in the bus. He replied in a so rude manner and behaved in very ill manner in front of all. Few of words said...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RahulSood10
from Ludhiana, Punjab
Dec 29, 2023
Report
Copy

MIsbehave Conductor - PB08DS 6123

Incident happened on Date 29th Dec 2023 when I was travelling with my family (wife and 3 year old son) from Kapurthala to Jalandhar in PRTC bus number - PB 08 DS 6123

Before moving the bus from bus stand, bus conductor (he and bus driver denied to tell. his name) came to us and asked for the ticket. I told him to. give 1 and half ticket for me and my son. For my wife, I have shown him my wife's Aadhar Card. He said he will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satjot
from Amritsar, Punjab
Dec 29, 2023
Report
Copy

Rudely behaviour of conductor

Conductor is doing misbehave with the traveller's
Speaking rudely to the travellers
Insulting the travellers
Bus no - PB02EG9417
Depot patti...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satjot
from Amritsar, Punjab
Dec 29, 2023
Report
Copy

Regarding misbehaviour of conductor

Address:Amritsar

Conductor of the bus doing misbehaviour with the traveller's
Not giving ticket on aadhar card to ladies
Insulting the travellers
Speaking rudely to the travellers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Komalchaudhary27
from Chandigarh, Punjab
Dec 16, 2023
Report
Copy

Misbehave by the conductor and the driver

We 4 girls the permanent residents of punjab sat in punjab roadways bus no PB02EG9379 at 5 am from Chandigarh ISBT 43 to amritsar. We showed conductor our adgar cards to avail the free bus facility. He denied to give tickert to one o[censored]s and made comment that this adhar card is not updated however we said adhar card is totally updated still he threatened us to give bus fare or he will throw us away from the bus. We denied to give. In between...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I want to report an incident that happened during my recent bus journey on [[protected]] at [8:44AM]. The bus conductor used abusive language towards me without any reason.

Complaint dated: 07-dec-2023, Thursday.
Ticket No: 00073285 Bus ID: 3077
W. Bill: 266479 Mac Id: 50120222
C: CTC40 D: PD77
Bus no: PB65AT3077 Route: Khanna to Chandigarh...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubhamgupta1935
Dec 6, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
Report
Copy

Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

To whom it may concern,

Subject: Hit and Run Incident - Complaint Against PUNBUS Driver and Conductor

I am writing to file a formal complaint against a PUNBUS driver and conductor involved in a hit and run incident that occurred on 06/12/2023 during our journey from Patiala to Chandigarh.

Details of the incident:

Location: Near Rajpura bus stand, punjab
Bus Number: PB08AA8673br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
from Phagwara, Punjab
Dec 6, 2023
Report
Copy

Missbehavin/bad behaviour of Conductor and Driver

Address:PUNBUS/PUNJAB ROADWAYS JALANDHAR-1

Complaint dated- 06-dec-2023, Wednessday.my ticket detail as No.00142317, Bus ID 1196, W.Bill:270195 Mac Id :70251222, C: TP315, D: DT167
route Jalandhar to Ludhiana Bus Timing- 8.33 am (arrived Phagwara) to around 9.30 am (Ludhiana).
The bus driver and conductors were rude and behave inappropriate, even use inappropriate abusive language. when
i requested them to stop bus at Gill Chowk, Ludhiana, They did not stop and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chd123
from Chandigarh, Punjab
Nov 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conductor Hit on my hand

Address:Himachal pradesh

Vehicle run time 5:37pm Ludhiana to Chandigarh
Vehicle number PB10FF4726 conductor misbehaving with me he hit me on my hand so please take a action immediately
My no.[protected]
Narender Singh...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shailandera
Nov 17, 2023
Report
Copy

Misbehavior with women passenger.

This is in regard to misbehavior by the conductor on Bus No. PB02 9404 from Chandigarh to Jalandhar on 17/11/2023 at 3pm.The conductor on duty misbehaved with women passenger and tried to charge money for the girl child travelling with mother even after showing the proper aadhaar card and put them off from the bus at Mohali.

Proper inquiry and action is requested against the conductor for misbehavior with the women passenger....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baljinder123
from Goraya, Punjab
Oct 15, 2023
Report
Copy

No punbus is stopped at goraya

I am a college student. I travel daily to ludhiana from goraya. I spend 90 rupees on bus fare daily. So I want to make bus pass. But no punbus is stop at goraya from ludhiana at evening. So I request you to stop punbus at goraya from ludhiana at evening....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
ibhavyajain
Oct 12, 2023
Report
Copy

Misleading information or corruption

I am suspecting a case of misleading public by Punbus Volvo or a case of corruption.

The punbus volvo booking website advertises free wifi, water bottle, facial tissues but none of this is provided in the actual journey.

Either the website is misleading or there is corruption where the amenities are actually not being provided even after charging a premium fare....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Dasuha

Sir,
We are daily passengers and we have to reach from Mukerian, Dasuha to Jalandhar for our duties well in time. But, we would like to bring notice of head office of Punjab Roadways that Punjab Roadways Ludhiana Depot Bus No. PB10HT2844, which has the route from Pathankot-Ludhiana & vice versa, is being operated by the driver and conductor, who misbehave particularly with daily male passengers and they fight with other passengers...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rachna Shedole
Oct 9, 2023
Report
Copy

Irresponsible behaviour

This is to bring in your notice that I have booked one ticket from Delhi airport to ludhiana on 29th September 2023. My PNR number was[protected]. We waited at shuttle for bus and tried to contact customer care and got details that might be bus was delayed from depot and they are not having any details for the same. After waited till 6.20pm as the bus timing was at 5.20pm i received call from bus driver stating he is waiting for me in...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy