[Resolved]  Kutchina — worst service

i am urmimala , lecturar of vidyasagar university. last year i bought a kutchina kitchen chimney( vogue ss rs 15,000). but after two month it stop working, so i contact their service man, he promise me to come but all the time he failed.after 3 months he came and recognised one of the motor need to be replaced. he was asking for money though i was in warranty period. then i claim for the motor till the date i am waiting for replacement
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Sep 29, 2018
Complaint marked as Resolved 
Verified Support
Aug 29, 2018
Kutchina / Bajoria Appliances Customer Care's response
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected].

Regards
Team Kutchina
Complaint comments 

Comments

AMC people not coming for servicing

I am from Bangalore, I bought my kutchina chimney 2 yr back .. for 1 yr it was fine.. after that i bought AMC after paying 4000/-. but the AMC people are not attending.

So need help how to resolve this issue
Kutchina / Bajoria Appliances Customer Care's response, Aug 29, 2018
Verified Support
Hi,

We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.

Regards
Team Kutchina

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    20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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