[Resolved] Kutchina Chimney — free service not receiving as we are having the warranty period | |||
My name is shreyashi chowdhury, i am a teacher. I have purchased a Kutchina chimney on the month of oct-2012 from khosla electronics behala branch. I tried phone repeatedly for free service. But it is a matter of great regret that they did not response and only one time came for servicing the product after a lot of request and i.e. after six months. I think it is your duty to serve the product at the free of cost during its warranty period. Why I have to request your Service Engineer again and again for free service. Was this information helpful? | |||
Sep 8, 2018 Complaint marked as Resolved Verified Support Aug 07, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
 3 Comments | |||
Comments
chimney — product not working
dear sir,my product was not waorking properly . i send a complain bt the product do not exchange . i buy a new product so please i inform u to take my new prodect warranty info ..
thank u
Kutchina / Bajoria Appliances Customer Care's response, Aug 7, 2018
Verified Support
Hi,
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina
Kutchina Chimney — PRODUCT NOT WORKING WITH IN 2 MONTH
sir i want a lodge a complain against KUTCHINA CHIMNEY (FLORA AUTO CLEAN). as i recently buyed the product but with in 2 month the product totally dead. i am totally dissatisfied with this. the service engineer also taken my orginal billcustomer name : Swadesh Roy
MDN no : [protected]
Kutchina / Bajoria Appliances Customer Care's response, Aug 7, 2018
Verified Support
Hi,
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Meanwhile you can also call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
Kutchina Chimney — Not attending 'free services'
One ARC type Chimney of kutchina made was bought from Bajoria Appliances Pvt. Ltd., City Centre, Durgapur on 05.10.09.They are not attending the chimney for free service even after informing several times over telphone.
We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to customercare@kutchina.com or call us at our toll-free number: 1800 419 7333.
Regards
Team Kutchina