[Resolved] Kutchina — kitchen complaints | |||
I had purchased a kutchina vogue chimney last year. And I got very irregular service to that. Every time I had to call the sales person and still it was very uncertain if the servicing will be done or not. Now after the end of the warranty period of my chimney, the sales person came and requested us to go for a contract with them for servicing. We were horrified for our previous experience regarding servicing. but to our surprise, we got a call from the office informing us about the service. And after 4 days the service man came and did the servicing of our chimney. Was this information helpful? | |||
Sep 8, 2018 Complaint marked as Resolved Verified Support Aug 08, 2018 Kutchina / Bajoria Appliances Customer Care's response Hi, We understand that your experience with us was not very pleasant. This certainly does not match our standards and levels of commitment. We will surely take strict actions against the concerned issue. Please send your contact details to [protected]@kutchina.com or call us at our toll-free number:[protected]. Regards Team Kutchina | |||
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20, Chinar Park, Rajarhat, Gopalpur, Kolkata, West Bengal, India - 700157
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