[Resolved]  Lakhwinder Singh — defect in broadband phone no. 234565

Address:Sirsa, Haryana

For the last about 3 months we are facing problem in our broadband connection installed at telephone number 234565 at Sirsa city. Inspite of our many written and telephonic complaints, the problem is still as it was. Inspite of the efforts from telephone department, the fault has not been rectified and now it seems that now they are not having any solution for this problem.
Ours is a business plan (commercial broadband connection) and is first connection of city Sirsa. without this connection we are suffering a lot, therefore, it is once again requested that appropriate arrangements be made to rectify the fault.
We may add one thing more that our connection do not remain stable for contunuously even 5 minutes. Very frequently it gets disconnected. DSL is not stable.
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Aug 14, 2020
Complaint marked as Resolved 
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It seems that rectification of complaint work has been given to private contractors and partly work is yet to be done by the BSNL employees. Both of them are trying to shift their liabilities on one another and the consumer is suffering. They are not having any type of cordination in between them to rectify the fault, but, they remain in search as to how to shift their liability.

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    Haryana
    India
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