[Resolved]  Landmarkonthenet.com — Canceling an order without consent

Address:

Bangalore, Karnataka

Companies like landmark have made new ways of doing business “online” by fraudulently pricing their products on the internet and then refunding the payment saying landmark has the rights to cancel the order in case of price variations as per their policy.

What are the customer rights is a vague question mark with internet business booming and companies like landmark getting away with wrong pricing of products and building brand name on the net.

I had placed an order LM[protected] on landmarkonthenet.com for a phone "Sony Xperia Ion" and was waiting for delivery when i got a call a day later from the customer care at landmark saying the price mentioned on the internet was a technical error by their end in the system and the price of the product is actually 2 times what i had paid. They wanted to know if i would be willing to pay the additional amount or would accept a refund. 2 days later they initiated a refund without my knowledge.

On writing to them continuously they came back with a gift coupon worth Rs.100/-

My question is what kind of systems do they have?

Are all Customers at the mercy of the company? and even if you feel the deal is worth buy, company can change the price as they like and bill customers a higher price.