Nokia Care — LATE DELIVERY | |||
DEAR SIR, MAINE APNA HEADSET NOKIA CARE MAI EXCHANGE KARNE 5/08/2010 KO DALA. NOKIA CARE NE MUZE TARGET DILIVERY DATE 18/08/2010 DIYA THA.LEKIN ABHI TAK MUZE MERA INSTRUMENT VAPAS NAHI MILA AUR PHONE KARNE PAR 1-2 DIN KARKE TAAL RAHE HAI. KYA KARU BAHUT HI PARESHAN HO GAYA. JOB SHEET NO.[protected]/100805/43 MILAPS ELECTRINICS NAGPUR PH-[protected] Was this information helpful? | |||
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I am Ajay.I have mobile Nokia E63. It was not working all of asudden, so i thought to check it with nokia care at CHOLA TECHNOLOGY .
57, 1st Floor, Ponniamman Koil Street,
Arcot Road Saligrammam,
CHENNAI-600093
on 12/10/10. the day i gave them i was informed that software problem is there so that you please wait for 30 min sir we will make it ready, but after 45 minutes they came back and said sir please come back at 5.00pm we will deliver at that time.
I came back at 5 they said we checked with display also, but nothing wrong with display.
please come and collect after 3 days and took 50 rs from me and gave a job sheet number---2322
i came back on 15th to collect my phone. but they told me that it has gone to head office and nobody is there to collect it from there.so please come and collect it on 18/10/10. but they dint tell me whats the problem is.
i went on 18th they said software version is not available with them so that they will update and give it on 19/10/10.
i went on 19th i saw the manager Mr.Senthil he said from past one week their systems are not working so they cant do it . he told me sir, please give me two hours time i my self will call you. after updating the software. i was waiting for the call but they dint call me,
today(20/10/10) before going there i just called them at[protected], the answer i got from that manager is sir, your mobile has to be sent for mobile factory at mumbai and will be charged 4800rs.
i dont know how Nokia give authorization for such a stupid people, this is 5th complaint from our family
during my visits to this Nokia care i found almost 70% of the customers facing the same problems.
57, 1st Floor, Ponniamman Koil Street,
Arcot Road Saligrammam,
CHENNAI-600093
on 12/10/10. the day i gave them i was informed that software problem is there so that you please wait for 30 min sir we will make it ready, but after 45 minutes they came back and said sir please come back at 5.00pm we will deliver at that time.
I came back at 5 they said we checked with display also, but nothing wrong with display.
please come and collect after 3 days and took 50 rs from me and gave a job sheet number---2322
i came back on 15th to collect my phone. but they told me that it has gone to head office and nobody is there to collect it from there.so please come and collect it on 18/10/10. but they dint tell me whats the problem is.
i went on 18th they said software version is not available with them so that they will update and give it on 19/10/10.
i went on 19th i saw the manager Mr.Senthil he said from past one week their systems are not working so they cant do it . he told me sir, please give me two hours time i my self will call you. after updating the software. i was waiting for the call but they dint call me,
today(20/10/10) before going there i just called them at[protected], the answer i got from that manager is sir, your mobile has to be sent for mobile factory at mumbai and will be charged 4800rs.
i dont know how Nokia give authorization for such a stupid people, this is 5th complaint from our family
during my visits to this Nokia care i found almost 70% of the customers facing the same problems.
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+91 12 4483 3000
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+91 33 4006 2264
SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
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I am Debasish Choudhury.I have mobile phone of Nokia.It was disturbing in warranty period.That is why I claim warranty in Nokia Care,Agartala Branch on 26/03/2010.My nokia care job sheet no. is 40956.Till today i did not get any good response from Nokia Care. so plz do needful for me.
Regards
Debasish Choudhury
Agartala,Tripura.
Contact No: [protected]