[Resolved]  Citibank Credit Card — Late Payment Charges

I have been charged for late payment for more than a year now despite me having standing instructions to deduct money from my account. These people dont take money out of my account and i have to pay for the late payment.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Sir/Madam


With regards I would like to convey to you that I had been issued one Credit Card bearing no [protected]. I had made some transactions from the card. Due to my official tour I handedover the due amount cheque to my subordinate. He forgot to deposit the cheque and when I came back from the tour it was the last date of due date. I immediately rush to the bank with cash and tried to deposit the cash at C. G. Road, Ahmedabad Branch. But they refused to accept the cash and finally I had to drop the cheque of due amount at the bank drop . I informed the same problem to customer care of the bank and requested not to apply any late payment charges. When received the statement for the next month late payment charges were added in my statement. I once again requested to the bank not to add late payment charges in my account as my intention was very clear to pay the due amount. If I would had bad intention I would had not paid the amount due.
Sir, I am halding Credit Cards of more than 10 banks and there is no descripency in any card and there is no amount due in any card.

Now the Citi Bank has put my name in CIBIL without any fault at my end. They are still showing some amount due in my Credit Card account. I have returned my card to the bank on July 5, 2005.

Kindly look into matter and help me in the matter.


Thanks Regards


VED PRAKASH
M. [protected]
3 SHREEJI TENEMENTS
SURELIYA ESTATE
AMRAIWADI, AHMEDABAD-26
I am confused why the bank took late charge from me though i am paying soon after receiving the statement...I received the last statement form (from[protected] to[protected] in the first week of august.They mentioned late charge more than the rule of the bank (in comparison to the credit) in statement, which is really unfair...i would like to be made clear about this... .

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