Lenovo / Notebook Y500 — DVD Writer, not working

Dear Sir,

I have purchased a Lenovo 3000 Y500 Laptop, Serial No MA-6NR8R, Model No 77614EQ, P/N No - R3PY37916912 during Sep 2007.
There is no disply of DVD Hardware Drive so it is problem occured that, the DVDis not working and Disk does not access in computer that means no disk found error . You are requested to look in to the matter and send your rep to correct the problem.

With regards

Vishnu goel
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lenovo y500 notebook — dvd writer not working

i purchased my laptop in oct 07.since than my dvd writer has stopped working for several times.i got it replace 2 times during the warranty period.last time i got it replace in august 08.but now again it has stopped working.n my laptop is also out of warranty.its reading dvd but not cd.and its not writing cd or dvd.please help.
I have purchase a lenovo y500 laptop before years my dvd writer is only read original cd/dvd and not read all cd/dvd. i tell my problem to lenovo distributor he try to clean lens by lens cleaner dvd. but it is not working please tell me a solution of this problem on e mail- er.[protected]@gmail.com

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