[Resolved] Lenovo — Regarding 2000 rs free voucher

gyan2travels

from Pune, Maharashtra

Address:

Pune, Maharashtra

I purchased a new laptop before one month back from CROMA,Pune, that time was informed that i can shoping of 2000 rs from lenovo web site but i have to send some documents to lenovo for reedeming the voucher and then they will send me a code for shoping.I have sent at least 5 times all the documents and they send me a reply that **Incomplete document*but then never informed that which document is missing.some time they say scan copy is not clear.Regarding this I have talk to lenovo area manager MR.Nishant mittal in pune.He asked
me to send the documents to him.but now he is nither picking my call nor replying my mail.

So lenovo is cheating the coustmer.Its a fraud to sell the product.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Croma Customer Care

from Mumbai, Maharashtra

Dear Gyan2travels,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Croma Customer Care

from Mumbai, Maharashtra

Dear Gyan2travels,

We are waiting for the details so that we can resolve this issue.

Sincerely,
Team Croma.

Croma Customer Care

from Mumbai, Maharashtra

Dear Gyan2travels,

Kindly send us your details on [protected]@cromaretail.com or call us on[protected].

mrami93

from Mumbai, Maharashtra

I purchased a new laptop Lenovo Z580 before 2 month back from HOT, Nehru Place, New Delhi that time was informed that i can shoping of 2000 rs from lenovo web site but i have to send some documents to lenovo for reedeming the voucher and then they will send me a code for shoping.I have sent at least 3 times all the documents and they send me a reply that **Incomplete document* I sent that Incomplete Document.but now he is neither got any call nor replying my mail.

Very Pathetic Customer Service.

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