[Resolved]  Lenskart.com — Order #[protected] Shipped with Wrong Prescription

Address:Panchkula, Haryana

This is the regarding the Order #[protected]Invoice #[protected] that I had placed for prescription glasses on your site LENSKART on 01-May-2012.

Please note that the Prescription Glasses are delivered but with the wrong prescription.

The prescription for the Right Eye (OD) mentioned was |SPH -3.75 |Cyl 0.50 |Axis 90
whereas it has been delivered with following prescription |SPH -3.75 |Cyl 0.75 |Axis 90

Kindly RESHIP the SAME order with the correct prescription ASAP without any further delay & also arrange for PICKUP of your previous delivered glasses.

Needless to mention, I am assuming that there will be NO further charges levied for re-shipment of the order.

Hoping for a favorable response from your end. Please reach me on my cell # [protected] in case of any further queries.

Regards
Pankaj Mittal
Ph # [protected]
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Aug 13, 2020
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This has been addressed with the timely intervention & prompt service of customer support department of Lenskart.
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