[Resolved]  LIC Money Plus — NON ACCEPTANCE OF PREMIUM FOR MY POLICY No[protected]

Address:

Chhattisgarh

DEAR SIR,

UNFORTUNATELY I AM ONE OF THE POLICY HOLDER OF LIC OF INDIA AND I PURCHASED A MONEY PLUS POLICY No[protected] AT LIC OF INDIA CBO XXIV 9, YAAFA COMPLEX , PURASAWALKAM HIGH ROAD, CHENNAI. I SENT THE PREMIUM AMOUNT BY MEANS OF BANK DRAFT TO THAT OFFICE AND IN THE DD PAYEE NAME I GAVE THE POLICY No AS LIC OF INDIA[protected] INSTEAD OF[protected] AND THE DRAFT WAS RECEIVED BY THEM IN THE FIRST WEEK OF THIS MONTH. THEY HAVE NOT RETURNED THE DRAFT TO ME OR SEND LETTER TO ME. WHEN I CONTACTED THEM OVER PHONE THEY INFORMED ME OVER PHONE THAT THEY HAVE NOT RECEIVED THE DRAFT. HENCE I HAVE TAKEN UP THE MATTER WITH THE BANK AND CANCELLED THE DRAFT AND SEND SEND CASH THROUGH MY OFFICE ASSISTANT AND THEY REFUSED TO ACCEPT THE CASH STATING THAT THE POLICY IS FORECLOSED. I AM VERY MUCH SURPRISED TO KNOW ABOUT THE SAME AND CONTACTED THE BRANCH BY PHONE AND THEY INFORMED ME THAT THERE IS SOME PROBLEM WITH THEM AND THE THEY WANT THAT THE SAME WILL BE RECTIFIED WITH IN ONE DAY AND YOU CAN REMIT MONEY ON THE THIRD DAY. THIS IS THE SERVICE THEY ARE GIVING TO THE PEOPLE. THEY MAY ACCEPT THE CASH AND SEND BACK THE PERSON AND DO THE ADJUSTMENT IN THEIR SYSTEM AND SEND THE RECEIPT TO ME. I AM VERY MUCH DISSATISFIED WITH THE SERVICE THEY GIVE TO THE CUSTOMER I REQUEST THE AUTHORITIES TO DO THE NEED FULL AND COLLECT THE MONEY FROM ME AND INSTRUCT THE STAFF CONCERNED TO BE MORE CARE FULL IN FUTURE. I REQUEST IMMEDIATE REPLY FOR MAKING PAYMENT AT LEAST BY TOMORROW