[Resolved]  Lic Of India — Irresponsible response

Address:

Ramanathapuram, Tamil Nadu

I had called this LIC Branch in Paramakudi regarding one of my Father's policies as he has passed away recently. The response from them is highly irresponsible and frustrating. The people who attended the call did not even listen to my query and asked me to come to the branch directly. I live in Bangalore and simply cannot visit the branch just like that. I wanted to know the procedure and the documents required for the claim purposes and the customer care responded well and asked me to contact the branch. The branch officials who attended the calls were so arrogant that they do not even listen to the queries. If this is the way they treat the family of a 20 year old customer, then imagine the plight of a new customer.

I have become so frustrated with this branch and recommend people not to deal with this stupid organization for any of their insurance related issues. Stay away from LIC.