[Resolved]  Lic Of India — ECS MANDATE GIVEN BUT PAYMENT NOT DEBITED FOR THIS YEAR

Address:

Mumbai Suburban, Maharashtra

The LIC of India
PCMC Bangalore
Dear Sir/Madam,
REF: Policy Nos.[protected] [protected] [protected] &[protected]
Name of the Policy Holder : TRITON WENSEL DSOUZA
SUB: Payment thru' ECS not debited
LIC Service Branch No. 89F – Jogeshwari, Mumbai
Dear Sir/Madam.
The above Policies were enrolled with you on 28th August 2007 for ECS and a mandate was given to debit the same from my A/c with Axis Bank as follows:
Policy No.[protected] dated[protected] for Rs. 3735 yearly.
Policy No.[protected] dated[protected] for Rs.3852 yearly.
Policy No.[protected] dated[protected] for Rs. 3872 yearly
Policy No.[protected] dated 28.01.2006 for Rs. 3891 yearly

The above transaction were then carried out as per the instructions from the year 2008 till the year 2010. This year the above has not been debited from my account and accordingly complaints
were registered as follows:
1) Online Complaint on 17th March 2011
2) LIC Service Branch through the letter sent by email on 1st March 2011.
3) Axis Bank Branch at Bangalore dated 24 March 2011.

A reply from Axis Branch in their letter dated 30th March 2011 (enclosed) states that the amount for the above policies were presented by LIC and the same were returned
for the reason “ACCOUNT DESCRIPTION DOES NOT TALLY” (ie NAME MISMATCH). The bank on my request had also repeated their advice to you on 20th February 2011.

On my follow up with the ECS Dept of LIC it seems there is no communication from your end and cannot be followed up.
I therefore request you to kindly investigate the matter and let me know immediately to follow up on the same. Your reply can be sent to the above address
or to my email address: [protected]@yahoo.com

Thanking you,

TRITON DSOUZA (Contact Mobile No. [protected])
6th April 2011.
ADDRESS: TRITON DSOUZA
B26 Sugandh
Bhausaheb Parab road, Dahisar West,
Mumbai 400068.