Lic Of India — Premium not payable because of no network

Address:

Kheda, Gujarat

I have complained to concern person but do not positive response still now from LIC and my complaint as below :

Policy no[protected]

I have Two polices of LIC and for pay the premium every time I go to Nadiad branch (Near – PARAS Theater) when it is due. I faced some problems every time and till it is not resolve for me; also I came to your Naiad branch on Saturday morning (Dated 12.05.2012) and facing some regular harassment.
1. Every time for paying a premium for policy which I taken from Viramgam Branch, it is not done in a single attempt because of no Network connection. After waiting in raw for half an hour when there is not payable of the premium because of no network it is very desirable and for the paying premium I am attend regular for two or three days then it was correctly done. So sir please takes up the matter from which service you got the internet service because for that your valuable customers is suffered only for that reason and your ground staff is refuge from their responsibility after giving answer that “Network not available”. Also this problem I was faced on Saturday 12.05.2012 recently now.
2. From last two or three times at the time of paying the premium I have not received acknowledgement letter .When I was complained about this on 12.05.2012 to the PS department head at Nadiad branch (PARAS) they are unanswerable (Give irresponsible answer) about this, So kindly give me your gentle instruction where I should go?, to resolve this my problem.
3. I have received letter from LIC to fill up the form for direct fund transfer to my bank account. So I went to Nadiad Paras branch(PS Department) on Saturday 12.05.2012, to submit this form after filled up (Mr.Tadvi – The form receiver),after waiting for one hour they told me that it is not receivable by this office ! ( sir give me information where I go for submit this form?). After that I was gone to the PS dept. Head and they received that form and give me instruction to come after two or three days for inquiry.

Portal Complaint no-[protected]