Lic Of India — wrong information about premium due

Address:

Ramanathapuram, Tamil Nadu

sir, i am holding a lic policy in Ernakulam branch (code 696) bearing policy no.[protected]. I have paid my Last due premium for the month of aug 12 at Ramanathapuram branch at cash counter on 08 sep 12. In the month of december when i was trying to pay my pemium of the month of nov at the same counter the cash counter clerk told me that you have to pay for the premium of sep 12 which was already paid by me. I informed to branch manager and he told me to resolve the problem. Now its more than 15 days no action is taken.