[Resolved]  Lichfl — Agents taking Bribe

Address:

Karnataka

LICHFL is a great finance house w.r.t their low interest rates. I had good experience with this LICHFL(whitefield branch) in the past and so went to the JP nagar Branch for my new loan. I was referred to Agent T.R.Ananthanarayana. (Ph [protected], [protected]). The poor service started from day one when this agent asked me to buy a file to keep my documents at the HFL. No big deal but then started constant delay in my processing and strange excuses for delay from this Agent. He put me in difficult situation time and again and due to pressure from the seller I ended up paying this agent about Rs. 7000 bribe. This agent tried to rip me off again asking me take registration service from his recommended Lawyer who was charging around 20K whereas there were others who were ready to do this for less than 10K. After consulting my friends I decided to stop getting bullied by this Agent and refused to accept his recommendations. This led to complete non-cooperation from the Agent to getting my file cleared, he kept the file under wraps for several days and didn't show any interest in processing the same. I took me atleast 20 trips to the office to find out the status of my file and constantly check on this process. Thankfully some of the LIC staf[censored]nderstood my situation and helped me out in getting the loan processed. I was after almost 6weeks from when I applied when my loan was disbursed.

The unprofessional behaviour of the LIC agent baffled me, It was as if he was owning the place. No wonder people stay away from Govt run companies where corrupt people like him go scot free. I still believe LICHFL is a great organization and is among the best of the HFLs but unprofessional agents like this can keep customers away.