[Resolved] Loop Mobile Prepaid SIM — Porting out

Sam Deboo

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have been requesting Loopmobile to allow me to port out my prepaid sim [protected] for the last 2 and half months but they have been coming out with some excuse or the other by not allowing me to portout. They claim that I had opted for some scheme which I did not as I just recharge my sim by paying cash. They have been charging me Loop to Loop service, every month for almost 3 years and I had gone to BPL galleries several times to get it discontinued it but they have still been deducting Rs.20 every month. On top of it, they have started deducting Rs.30/- every month for caller tune which they have put it without my concent. This have been going on for the last 6 months.
I am fed up with their service and my request for porting out has been rejected three times. I am having mental stress for this kind of treatment to senior citizen and I really wish to demand compensation.
I sincerely hope my complaint will be registered and due response will be given.
thanks & regards.
Sam Deboo
[protected].
[protected]@yahoo.co.uk

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Aug 13, 2020

Complaint marked as Resolved

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Comments

saifeesd

from Mumbai, Maharashtra

Loop Mobile — blocking for portability (4 times)

i am using the loop mobile no [protected] since last 6yrs, but since then i always faced network problem also i had complained more than 5oo times but they never responded
after portaibility had started ,
i had applied for porataibility but the loop mobile people have rejected my portaibility 4 times without any reason
i am really harrased with the company
can you help me out of this

karthik iyer

from Mumbai, Maharashtra

Hi Saif,

We have forwarded your complaint to the concerned department.

Someone from the team will contact you in the next 48 hours.

Loop Mobile Team

VIJAY S CHORADIA

from Nalagarh, Himachal Pradesh

Prepaid Mobile — PORT OUT

We want to port out to Vodafone. we request for that from tha last four month but rejected

Pls do the needful

Mobile No : [protected]
Name : Vijay Sumermal Choradia

Sam Deboo

from Mumbai, Maharashtra

Hope my complaint gets resolved.

LoopMobile

from Mumbai, Maharashtra

Hi,
We apologise for the inconvenience. We have received your complaint. Someone from our team will get in touch with you shortly...

Parth Jôshî

from Mumbai, Maharashtra

I have one complaint about my loop mobile no. [protected] i have call 2 time to loop customer care bt they are not give me the solution of my problem..
my complaint is i have activated the Special Msg skim on 30th december, 2011 in which 200 local msg are free for 30days in 11Rs. But customer care person told me that your 200 msgs are over.. bt i have send only 30msgs till now.. & He is told me that i am registing a complaint be in the middle time he cut the line.
Mobile assist:- NItin, swati

nilan58

from Mumbai, Maharashtra

Porting request given to Vodafone on 11/11/2014

I got a call post my complain that no request is received for porting. Attaching herewith screenshot for porting request received by Loop/ Kindly expedite porting request and release my number