[Resolved]  LPG Cylinder From Bharat Gas — Delay in delivery

Address:

SAS Nagar, Punjab

Dear Sir,
I am Alka Sharma wife of Lt. Col Gulshan Sharma, i have LPG Gas Cylinder from "Shaheed Sub. Balbir Singh Gas Agency, Barwala Road, Dera Bassi, 140507, District SAS Nagar, Mohali. i booked a cylinder on 20th December and was assured it would be delivered after 10 days, i rechecked with the agency on telephone no. 0176 2653043, 0176 2284717. i rebooked it on 10th january. I called them today in the morning telling them that my gas has finished , they assured me that it will be delivered by 2pm, i called again, they gave me the deliver's phone number [protected] i called him he kept saying that he will deliver it by 4pm , i haven't got the cylinder till now.
i was given one more number ie., [protected], no one answered the call. however i requested my friend in Royale Estate which is 1 km from my house to call these numbers and try to buy a cylinder in black , amazing the bharat gas guys were at her door step in about 2 hours and delivered the cylinder in black for Rs. 750.
Please look into the matter. And ensure that your customers are not harrassed like this. Please intimate me what action is being taken against my complaint.